Professional serviceQuick serviceKnowledgeable techniciansHardworking staffHard workDetailed explanationsRespectful serviceCustomer serviceOn timeClean work
About this business
When you need an emergency plumber in Salem OR or a drain cleaning provider, contact Roto-Rooter Plumbing & Water Cleanup. You can always depend on our fast and reliable plumber to take care of all your plumbing system needs. We can address a variety of plumbing issues, including sump pump repair. We specialize in drain and sewer cleaning. We unblock drain clogs, as well as clogged sinks and toilets, blocked main sewers, slow-draining tub and shower drains, and burst or leaky pipes. If you've had a sewage or water leak in your home, Roto-Rooter also provides water cleanup and restoration services. There is a plumber in your neighborhood who is ready to help 24 hours a day.
Reviews Summary
The Roto-Rooter review tends to be positive. They had “incredible” workers such as Chris, who was dedicated and professional, a life saver according to one customer. Another reviewer mentioned Kordell showing compassion and professionalism. The professionalism of service went a long way. This came out where technicians kept customers informed during the job. Often, they worked very hard. Many described this service as commendable over the weekend and late in the evening. They often worked for long hours, and in some cases, they never left until the issue was sorted. They answered questions excellently and charged fair prices. The company always gave free advice. One reviewer said the company was cost-effective as the job did not take long. They even did some jobs for free. As a result, many reviewers recommended them for the excellent service. The help offered was commendable. In some cases, clients said they would have paid more because the work was good. But others purely focused on the price, saying they paid a lot. This does not mean the service quality was low. Services reviewed were booking, professionalism, price, and work quality all showed a highly-rated service. Work quality was solid in the availability and addressing various plumbing issues. The review had minimal complaints. This suggests that the customers got first class services. Customer service was also top-notch as most clients were recommending the firm. Emergency service was appreciated by many since they fixed emergencies quite fast. This can also be seen in reviews where clients said the service was fast. People also liked the clean space left by the technicians. This was confirmed by reviewers mentioning how clean the services left their spaces. The issues were sorted 100%. This was confirmed by 100% problem resolution. Roto-Rooter is to sum it up, a company that takes customer satisfaction seriously. Satisfaction is core at the company. If you book with this firm, you will experience professional and caring people. It is a highly reviewed and recommended company.
Frequently asked questions
7 questions
What services does Roto-Rooter Plumbing & Water Cleanup provide?
They offer a variety of services including drain cleaning (clog removal, drain snaking, hydro jetting), sewer line services (inspection, repair, cleaning), toilet repair (unclogging, replacement, installation), pipe inspection (camera inspection, leak detection, assessment), and emergency plumbing services.
What do clients say about the professionalism of the team at Roto-Rooter Plumbing & Water Cleanup?
Clients consistently highlight the professionalism of the team, noting their punctuality, thoroughness, and clear communication. Reviewers appreciate how technicians explain the issues and solutions in detail, contributing to a positive customer experience.
What are the hours of operation for Roto-Rooter Plumbing & Water Cleanup?
Their hours of operation are: Monday: 00:00-23:59, Tuesday: 00:00-23:59, Wednesday: 00:00-23:59, Thursday: 00:00-23:59, Friday: 00:00-23:59, Saturday: 00:00-23:59, Sunday: 00:00-23:59.
Can I get a toilet repaired or replaced by Roto-Rooter Plumbing & Water Cleanup?
Yes, they provide toilet repair services, including unclogging, replacement, and installation. Many customers have reported satisfaction with their toilet repair services, appreciating the team's efficiency and expertise.
What do Roto-Rooter Plumbing & Water Cleanup clients say about the quality of their drain cleaning services?
Clients express high satisfaction with the drain cleaning services, often mentioning the thoroughness and effectiveness of the team in resolving clogs and other issues. Reviewers frequently note the hard work and dedication of the technicians.
How does Roto-Rooter Plumbing & Water Cleanup handle pipe inspections?
They offer comprehensive pipe inspection services, including camera inspection, leak detection, and pipe assessment. Customers have praised the team's ability to identify problems accurately and provide solutions.
Where is Roto-Rooter Plumbing & Water Cleanup located?