Helpful staffCustomer serviceGreat selectionClean storeKnowledgeable staffFair pricingExcellent qualityLots of inventoryQuick serviceMoney back guarantee
About this business
REI believes that the outdoors are the best place to be. Our main aim is to encourage you and everyone to love nature and sports. For over 70 years, we have been working to make use of nature's power. You can rent equipment or purchase high-quality clothing from us thanks to our expert staff. We offer shared outings and self-guided trips. People share their stories with REI, which is not a company we own. You will be investing in nature-conservation when you purchase every piece of equipment we sell. REI Santa Monica is located a block away from the 3rd Street Promenade. This store provides a wide range of cycling, hiking, and kayaking clothes and equipment for outdoor enthusiasts. Santa Monica Bike Shop provides many services to keep you active during all four seasons of the year while on trails and streets. You will be prepared for the slopes by our ski and snowboarding service. We will help you get ready for your next adventure.
Reviews Summary
Vibrant brands and also exceptional customer service. Staff always ready to assist. The shopping experience is always great... Definite awesome feeling to know what you are buying... Most popular. Many operational best brands here... Customer service is superb. Especially Nolan...sense of personalities here. Just good feeling about the store. Always a pleasure to come here. Reached out to the community.display a strong connection to customer service. Staff knowledgeable on all levels from beginners to expert. Many departments and offerings... Staff always helpful and customer service is superb. So helpful._ITEM#9@apparrel. Always the best source. Good vibes from the atmosphere. Service fast and fun. Middle of the holiday rush. Great employees. Wonderful store. Great selection of gear items. Competitive prices. Family friendly.. Always come in here when i need anything. All reviews say they'll guarantee the products. Definitely customer focused. So user friendly. The store is clean, well-lit and well stocked. The employee's.产品.3449.1292.4718 Such fantastic reviews; truly promise something. Brand new gear... Staff welcoming; ranging from beginners and experts. Number one customer service.. Generally a favoritelist of the local outdoors community. Iures omnis perspiciatissoluta beatae labore. Enim harum excepturi. Ex excepturi sint adipisci nihil. A soluta dolorem itaque... Very knowledgeable and so supportive. The staff indications that they love what they do. Customized solutions to your needs mertit a huge return on investment. Always there to give you the support you need._FAMILY@(products with warranties). Always lucky to come goplus returnpolicy. Always open for even less experienced buyers. Having fun and being knowledgeable is the staff's goal. They make you be the smartest. Great suggestions for what you need next always that you didn't know. Great listening skills..(___@Guaranteed products) advised them to be knowledgeable because that will bring the business through the door. 数据是\n Many have come for my business but non have left disappointed. This is the best store. Happily recommend. The сustomer service is the most helpful...Customers who get it then most likely will become repeat customers because all reviews show that the service your company gives in un. You cannot go wrong..etenim_FUNCTIONS.5782.1050.\n This store is perfect. The store was rated on staff knowledge and product assortment. Customers do mention that the prices are a bit too high, but the customer service level you get is worth it!
Frequently asked questions
6 questions
What do REI clients say about the work?
Customers consistently praise REI for their knowledgeable and friendly staff, highlighting individuals like Kieran, Paul, and Nolan for their exceptional service. Cleanliness and a wide selection of outdoor gear are also frequently mentioned as positive aspects of the store.
Does REI offer free consultations, and what do customers think about their customer service?
Yes, REI provides free product consultations and equipment fittings. Reviewers commend the exceptional customer service, noting the staff's helpfulness and expertise, which enhances the shopping experience, especially for first-time buyers.
What services does REI provide for outdoor enthusiasts?
REI offers a range of services including Bicycle Maintenance (Bike Tune-Up, Brake Replacement, Tire Replacement), Outdoor Equipment Sales (Hiking Boots, Camping Gear, Cycling Gear), and Customer Service (Product Consultation, Equipment Fitting, Returns and Exchanges), all free of charge.
Can I get my bike repaired at REI, and what do customers say about their bike maintenance services?
Yes, REI provides bike maintenance services including tune-ups and replacements. Customers have reported positive experiences, particularly noting the staff's attentiveness to budget and quality, ensuring thorough evaluations and recommendations for bike repairs.
What types of outdoor gear can I find at REI in Santa Monica?
REI offers a diverse selection of outdoor gear including hiking boots, camping gear, and cycling gear, catering to both novice and experienced outdoor enthusiasts.
Where is REI located?
161 Town Square Pl, King of Prussia, PA 19406, USA
Location & directions
Philadelphia, Pennsylvania
REI
Camping Store
Address
161 Town Square Pl, King of Prussia, PA 19406, USA