Elmwood Auto Sales provides the state's most competitive interest rates at our pre-owned car dealership. Our dealership serves all kinds of credit, and we promise we will finance your purchase no matter how bad your credit is. We do not require you to send your car back to us for repairs if you maintain it. Even when you have poor credit, we give low-interest rates. You will have all the models of vehicles you like, including Sedans, SUVs, Crossovers, SAVs, and many more.
Reviews Summary
The reviews are overwhelmingly positive overall, with those who bought cars at Elmwood Auto Sales and were assisted by a sales executive, with a BMW and Kelvin at this dealership, applauded the customer service and value they received. Many customers highlight the professionalism and skill of the dealers as well as how they were able to find their dream cars. One reviewer commended Leo’s high level of customer service and the level of professionalism with a BMW assistant; another reviewer said Emma was personable, professional and energetic. Many praised the dealership for their wide selection of secondhand cars and stress-free financing options. Many stated that they got their dream cars, while others said that Elmwood Auto Sales was the best place to buy a used car. Oh wow" and "wow!" say two different reviewers. Most of the reviews indicate that customer service at Elmwood Auto Sales is outstanding, something that is evident on the company's website. The sales team got good value for money but they did not get a good amount for their cars. Car priced to sell so they did not negotiate purchase price and pre approval for financing became final approval. A reviewer said the dealership worked diligently to find a lender that was willing to work with her in a debatable state, while another stated that the dealership was top notch. People who bought cars at this dealership were happy with the service and referred customers. There were unfortunately a few complaints, for exmple on the condition of the cars or the length of the sales process. Community reviews are a valuable way to get feedback from customers and the company can use them if it responds to these comments. Many customers bought cars that they were happy with and stated that the finance team worked hard to get them a good deal. However, people were not happy and the customer service negatively impacted the experience of the purchase intro. Customers talked to people who bought cars. More information can be found on the websiteampilong.com and on the company website. Some customers mentioned that the sales process was difficult and time consuming. One review mentioned wait times of up to 7 hours, and two reviews mentioned wait times of up to 6 hours. One person said that the process was confusing and involved a lot of back and forth. One person said that the BMW said quoting the deal was really annoying. However, many people said that the process was ...
Frequently asked questions
7 questions
What do Elmwood Auto Sales clients say about the work?
Customers frequently praise the knowledgeable and professional staff, particularly Leo and Mike, for their exceptional service, timely processes, and the wide selection of vehicles available. Many highlight the smooth purchase experience and the dealership's willingness to work with all credit types.
Does Elmwood Auto Sales offer financing options for those with bad credit?
Yes, they guarantee financing for individuals with bad credit, making it easier for customers to find a suitable vehicle regardless of their credit history.
What services does Elmwood Auto Sales provide?
They offer a variety of services, including Vehicle Sales (Used Car Sales, Certified Pre-Owned Vehicles, Buy Here, Pay Here Financing), Vehicle Repairs (Engine Repairs, Transmission Service, Air Conditioning Repair), Warranty Services (Bumper to Bumper Warranty, Powertrain Warranty, Extended Warranty Plans), and Customer Service (Loaner Vehicle Service, Car Maintenance Assistance, Customer Complaints Resolution).
What are the operating hours for Elmwood Auto Sales?
Their hours are as follows: Monday: 9:00 AM - 6:00 PM, Tuesday: 9:00 AM - 6:00 PM, Wednesday: 9:00 AM - 6:00 PM, Thursday: 9:00 AM - 6:00 PM, Friday: 9:00 AM - 6:00 PM, Saturday: 9:00 AM - 4:00 PM, Sunday: Closed.
Can I get a loaner vehicle while my car is being serviced at Elmwood Auto Sales?
Yes, they provide a loaner vehicle service, ensuring that customers have transportation available while their vehicle is being repaired or serviced.
How does Elmwood Auto Sales handle customer complaints?
They have a dedicated Customer Complaints Resolution service, which varies in approach but aims to address and resolve customer issues effectively, as noted in several reviews.