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  1. US
  2. RI
  3. Providence
Elmwood Auto Sales
Elmwood Auto Sales
Elmwood Auto Sales
Elmwood Auto Sales

Elmwood Auto Sales

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Open 9:00 AM-6:00 PM now
358 Elmwood Ave, Providence, RI 02907, USA Get Directions
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3.6

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ABOUT   Services Excellence Summary

Elmwood Auto Sales provides the state's most competitive interest rates at our pre-owned car dealership. Our dealership serves all kinds of credit, and we promise we will finance your purchase no matter how bad your credit is. We do not require you to send your car back to us for repairs if you maintain it. Even when you have poor credit, we give low-interest rates. You will have all the models of vehicles you like, including Sedans, SUVs, Crossovers, SAVs, and many more.

 

SUMMARY   Reviews Summary

The reviews are overwhelmingly positive overall, with those who bought cars at Elmwood Auto Sales and were assisted by a sales executive, with a BMW and Kelvin at this dealership, applauded the customer service and value they received. Many customers highlight the professionalism and skill of the dealers as well as how they were able to find their dream cars. One reviewer commended Leo’s high level of customer service and the level of professionalism with a BMW assistant; another reviewer said Emma was personable, professional and energetic. Many praised the dealership for their wide selection of secondhand cars and stress-free financing options. Many stated that they got their dream cars, while others said that Elmwood Auto Sales was the best place to buy a used car. Oh wow" and "wow!" say two different reviewers. Most of the reviews indicate that customer service at Elmwood Auto Sales is outstanding, something that is evident on the company's website. The sales team got good value for money but they did not get a good amount for their cars. Car priced to sell so they did not negotiate purchase price and pre approval for financing became final approval. A reviewer said the dealership worked diligently to find a lender that was willing to work with her in a debatable state, while another stated that the dealership was top notch. People who bought cars at this dealership were happy with the service and referred customers. There were unfortunately a few complaints, for exmple on the condition of the cars or the length of the sales process. Community reviews are a valuable way to get feedback from customers and the company can use them if it responds to these comments. Many customers bought cars that they were happy with and stated that the finance team worked hard to get them a good deal. However, people were not happy and the customer service negatively impacted the experience of the purchase intro. Customers talked to people who bought cars. More information can be found on the websiteampilong.com and on the company website. Some customers mentioned that the sales process was difficult and time consuming. One review mentioned wait times of up to 7 hours, and two reviews mentioned wait times of up to 6 hours. One person said that the process was confusing and involved a lot of back and forth. One person said that the BMW said quoting the deal was really annoying. However, many people said that the process was ...

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (14)
highly recommend ... (5)
excellent servic ... (4)
great service (2)
good service (2)
great customer s ... (2)
good prices (1)
absolutely fanta ... (1)
very good servic ... (1)
good experience (1)
Load more
Cons
unprofessional (3)
not worth (2)
horrible custome ... (2)
would not recomm ... (2)
not recommend (2)
horrible (2)
unorganized (1)
rude (1)
Elmwood Auto Sales Reviews: 103. Average Rating: 3.6
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