Great resultsProfessional staffThorough cleaningQuick serviceCourteous workersSuccessful experiencesPunctual serviceKnowledgeable staffExcellent customer serviceRemoval of stains
About this business
For more than three decades, ServiceMaster by Mason has served the people of Providence with cleaning and disaster restoration services. Over this time, we have built strong ties with our commercial and residential customers. Regardless of the property damage, whether by fire, water, mold, biohazard, or smoke, we remind you to call us. In Providence, significant rainstorms can cause water damage. Our team has expertise in dealing with storm-related water damage (ServiceMaster Mason).
Reviews Summary
The reviews are overwhelmingly positive about ServiceMaster by Mason's carpet cleaning and fire restoration services, with many reviewers praising the team's effectiveness and courtesy, as well as the thorough cleaning and fresh smell of old carpets. Multiple clients, including a Realtor and a church, have given five-star reviews because of their excellent experience with smoke and fire cleaning. Reviewers also called out the team for their professionalism, excellent communication, willingness to go above and beyond, and visits by the owner to make sure that customers are satisfied,
as a blogger rental home rug used the machine during the COVID, and they reported the challenges they faced. Renting it was heavy and cumbersome, and the machine efficiently cleaned the rug. The challenge prompted the blogger to hire ServiceMaster for professional services. The company received positive responses, and the company provided thorough rug cleaning, refreshment and smell nice cleaning. In addition, the company's responsiveness and owner's eager to Successful service delivery is also commendable the, highly communicating the clients and satisfying and being the good interaction, the promising clients They all lauded the company's professional job besides, the smoke's serious problem, this company handled the tasks very well. Customer satisfaction is the primary goal. The company has therefore maintained good customer care
and high-quality services. The carpet cleaning company also performed a great service for the church. This blog and other customers had the same feeling because the person commented. The writer commended. They did a great job. The carpet was fresh, clean and even smelled good after the company had cleaned it. The church even said that they would be willing to give a
highly recommending the Company for future service. "Therefore, this has been the best experience and one of the best services you. That is why they are the best in
House has been burnt down completed their rug cleaning process over other companies and clients like us. They are
and left their customers with a house that is almost as good as new. Many clients like recommended for future service like the church will appear to comment.
Frequently asked questions
7 questions
What do ServiceMaster by Mason clients say about the work?
Clients frequently praise the team for their thoroughness, professionalism, and punctuality. Reviewers highlight the effective cleaning results, especially in carpet and upholstery services, and commend the staff's courteous nature and willingness to assist.
Does ServiceMaster by Mason offer emergency services in Providence?
Yes, they provide emergency services, including initial assessments and board-up services. Reviewers appreciate their prompt response and thorough approach during urgent situations.
What types of cleaning services does ServiceMaster by Mason provide?
They offer a range of services: Flood Restoration (Water Extraction, Mold Remediation, Structural Drying), Carpet Cleaning (Residential and Commercial Carpet Cleaning, Stain Removal), Upholstery Cleaning (Sofa and Chair Cleaning, Stain Treatment), Fire Damage Restoration (Smoke Damage Cleanup, Soot Removal, Odor Removal), and Emergency Services.
What are the hours of operation for ServiceMaster by Mason?
Can I get mold remediation services from ServiceMaster by Mason?
Yes, they provide mold remediation as part of their Flood Restoration services. This includes water extraction and structural drying to prevent further damage.
How does ServiceMaster by Mason handle fire damage restoration?
They specialize in fire damage restoration, offering services such as smoke damage cleanup, soot removal, and odor removal, ensuring thorough recovery from fire incidents.