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  1. US
  2. SC
  3. Charleston
Massage Envy

Massage Envy

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Open 9:00 AM-9:00 PM now
975 Savannah Hwy, Charleston, SC 29407, USA Get Directions
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ABOUT   Services Excellence Summary

Massage Envy offers massages, body stretching, and skin care services. Book now! Each location is a franchise and operates independently. Life involves stress, poor posture, tension, and discomfort. When you can't quite reach optimum, Massage Envy locations offer pain relief. When your body is functioning better, you will be able to live a better life. Massage Envy franchisees are always seeking ways to make your massage more personalized. At Massage Envy, therapists devote their lives to making you feel better. Our clients include athletes, office workers, and everything in between. Find a location near you!

 

SUMMARY   Reviews Summary

Massage Envy reviews from customers are overwhelmingly positive. Several reviews highlight excellent massages by different therapists, such as Anitra, Bryn, Caroline, and Eric. Remarks like "The therapists are the best" and “Anitra does an excellent deep tissue massage” show that clients feel the massages are personalized and tailored to their needs. Many customers praise the comfortable and clean facility. Caroline and Alisha regularly receive laudatory comments, with their ability to customize the massage being a common theme among customer reviews. The clientele lauds the professional and friendly staff, who helped remove a specific neck pain. Membership for customers based on these experiences.atisfied customers are numerous, with positive comments about the clean and serene environment. Satisfied customers have reported healing from specific neck and shoulder pain, which chiro Oth and keeping to appointments is also boosted by knowing that the massage therapist always hears their problems and handles them. A therapist happy environment is evident at the front desk, where Gerard stands out as a welcoming and sociable face. A frequent piece of feedback across reviews is the professional massages and excellent customer service. The frequency of customers mentioning different therapists and facility cleanliness entails that managerial reviews should focus on these areas. One constant through the multiple reviews is the excellent customer service from the initial booking to the actual massage session. The customer service reflects an empathetic and responsive team. Anitra, Jenny, and Eric provide excellent massages that reduce and promote restorative sleep. Although the company may be unable to offer custom massages, client service is a low-cost alternative. The therapists are polite, and from the first time a customer walks into the building, they feel valued. Customers have reported satisfactory experiences, which will make them return in the future and refer other people to the facility. Positive customer stories are a powerful marketing tool, and Massage Envy has utilized it well. The company may need more evening therapists, but the existing ones have made customers happy. Massage therapists have ensured that their craft is emotionally rewarding. It is essential that clients begin the process of having suitable and responsible ….

 

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Reputation Change over time

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Pros & Cons

PROS
great experience ... (5)
great job (3)
very professiona ... (3)
very friendly (3)
amazing job (2)
feel comfortable ... (2)
friendly and hel ... (2)
very relaxing (2)
extremely helpfu ... (1)
super knowledgea ... (1)
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Cons
does not care (3)
waste of time (2)
go elsewhere (2)
disappointed (1)
very disappointe ... (1)
disappointed (1)
very disappointi ... (1)
disappointing (1)
canceling my mem ... (1)
rude (1)
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Massage Envy Reviews: 104. Average Rating: 4.5
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