Professional installersClean workKnowledgeable staffBeautiful resultsQuick installationExcellent serviceHardworking teamFriendly techniciansEfficient workTeamwork
About this business
Upgrade your Columbia home with brand new showers and baths delivered and installed by West Shore Home experts in as little as one day. Our design professionals have more than 15 years of bathroom remodeling experience and know what Columbia families want. Our durable shower surrounds and customized accessibility features are built to last. Most Columbia homeowners choose West Shore Home because of our competitive prices and flexible financing. But the reason they love us is that we make it our mission to delight you at every stage.
Reviews Summary
The reviews are extremely positive. Most mention how professionals that care about customers they are the two contractors. For example, Ron and Dillon were given good feedback for a quick shower replacement, and P. Elliott and D. Elliot were said to be professional in their work. Their customers have all your bathroom upgrade needs met by prompt, neat, and efficient workers. Cleaning after themselves and company communication is what every customer loves. Final thoughts from customers include how happy they are for a job well done. Mark and Brenda enjoy their experience knowing the new shower Alex and Brian installed for them made their lives comfortable. Meeting a company's representatives who are respectful, hardworking and fast is a joy. Bathrooms updates are a value and trust that company. Satisfaction is what every project manager looks at. Anyone looking for a company to trust for a job well done can trust Westshore Homes. All this congruence of customer service, communication, job satisfaction, and company capacity is enough for us to keep giving them work as a building company.
Frequently asked questions
6 questions
What do West Shore Home clients say about the work?
Clients frequently praise the professionalism and punctuality of the team, highlighting their ability to complete installations in a single day. Specific staff members like Branden P. and Roy A. are often mentioned for their thoroughness and cleanliness during the process.
Does West Shore Home handle complete bathroom remodels, and what do customers say about their results?
Yes, they specialize in complete bathroom remodels, along with shower installations and bathtub services. Reviewers often express satisfaction with the quality of their work, noting beautiful results and a seamless experience from consultation to installation.
Can I get a walk-in shower installed by West Shore Home in Columbia?
Yes, they offer walk-in shower installations as part of their shower installation services, which include shower replacements and conversions from tubs.
How does West Shore Home ensure a clean installation process?
Reviewers consistently mention the team's attention to cleanliness, noting that they clean up thoroughly after completing the work, which adds to the overall positive experience.
What types of bathtub services does West Shore Home provide?
They offer a range of bathtub services including bathtub removal, replacement, and tub/shower combo installations, ensuring a comprehensive approach to bathroom renovations.
Worst company I have dealt with. The sales team is only interested in aggressively pushing. They managed to get almost everything wrong on two different projects and delayed the installation by more than two months. The management is not interested in ensuring customer experience. I recommend to avoid this business and look elsewhere. You will get better service at a much lower price.
What a great experience.Rashad-Lavata-Jenny-Mellon-Bear-Caleb-Travis-Marc-Drew so wonderful.This is a great team.They work so well together.Thankyou for your beautiful work and professionalism.Mary McKinney T-343532
This was the worst construction job I have ever had. We'stshore installed my bath and shower over rotted wood and black mold. I have called and they never return my call. We had to move into a hotel because the black mold was so bad. We we're so sick. My doctor told us to get out until the problem was fixed. I tried to mediate with them never returned my call and now it looks like it's gonna be a civil matter.