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  2. SC
  3. Columbia
West Shore Home
West Shore Home
West Shore Home

West Shore Home

104 reviews
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+18032194933
Closed  Now now
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Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 9:00 AM - 5:30 PM
206 Business Park Blvd, Columbia, SC 29203, USA Get Directions
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bathroom remodeler Best Bathroom Remodelers in United States Best Bathroom Remodelers in South Carolina
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ABOUT   Services Excellence Summary

Upgrade your Columbia home with brand new showers and baths delivered and installed by West Shore Home experts in as little as one day. Our design professionals have more than 15 years of bathroom remodeling experience and know what Columbia families want. Our durable shower surrounds and customized accessibility features are built to last. Most Columbia homeowners choose West Shore Home because of our competitive prices and flexible financing. But the reason they love us is that we make it our mission to delight you at every stage.

 

SUMMARY   Reviews Summary

The reviews are extremely positive. Most mention how professionals that care about customers they are the two contractors. For example, Ron and Dillon were given good feedback for a quick shower replacement, and P. Elliott and D. Elliot were said to be professional in their work. Their customers have all your bathroom upgrade needs met by prompt, neat, and efficient workers. Cleaning after themselves and company communication is what every customer loves. Final thoughts from customers include how happy they are for a job well done. Mark and Brenda enjoy their experience knowing the new shower Alex and Brian installed for them made their lives comfortable. Meeting a company's representatives who are respectful, hardworking and fast is a joy. Bathrooms updates are a value and trust that company. Satisfaction is what every project manager looks at. Anyone looking for a company to trust for a job well done can trust Westshore Homes. All this congruence of customer service, communication, job satisfaction, and company capacity is enough for us to keep giving them work as a building company.

 

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Kartik left a 1 star review
★☆☆☆☆
On TrustAnalytica
Sep 07
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Reputation Change over time
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Pros & Cons

PROS
recommend (19)
very professiona ... (16)
on time (12)
highly recommend ... (9)
great job (8)
very happy (7)
excellent job (6)
well done (4)
outstanding job (4)
professional and ... (3)
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Cons
too expensive (1)
expensive (1)
ignored my reque ... (1)
feel uncomfortab ... (1)
uncomfortable (1)
not worth (1)
expensive (1)
useless (1)
was damaged (1)
not satisfied (1)
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West Shore Home Reviews: 104. Average Rating: 4.5

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Reviews (4) Google Reviews (100)
K
Kartik
on Trustanalytica
Fix negative reputation Fix negative reputation
Worst company I have dealt with. The sales team is only interested in aggressively pushing. They managed to get almost everything wrong on two different projects and delayed the installation by more than two months. The management is not interested in ensuring customer experience. I recommend to avoid this business and look elsewhere. You will get better service at a much lower price.
R
Richard
on Trustanalytica
Jason S did a great job
m
mary
on Trustanalytica
What a great experience.Rashad-Lavata-Jenny-Mellon-Bear-Caleb-Travis-Marc-Drew so wonderful.This is a great team.They work so well together.Thankyou for your beautiful work and professionalism.Mary McKinney T-343532
C
Chris
on Trustanalytica
Fix negative reputation Fix negative reputation
This was the worst construction job I have ever had. We'stshore installed my bath and shower over rotted wood and black mold. I have called and they never return my call. We had to move into a hotel because the black mold was so bad. We we're so sick. My doctor told us to get out until the problem was fixed. I tried to mediate with them never returned my call and now it looks like it's gonna be a civil matter.
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Kartik left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
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