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  1. US
  2. TN
  3. Erwin
Unicoi Animal Hospital

Unicoi Animal Hospital

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2210 Main Ave, Erwin, TN 37650, USA Get Directions

4.7

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ABOUT   Services Excellence Summary

Unicoi Animal Hospital is a veterinary clinic dedicated to providing compassionate, quality care to the pets of our community. We strive to help our beloved patients live longer, happier lives. Unicoi Animal Hospital believes that patients are not just animals, they are part of the family. Dr. Shelton graduated from the University of Tennessee College of Veterinary Medicine in 2000. She was born and raised in Erwin and always dreamed of staying here to serve the veterinary needs of her community. Her dream came true when she was offered a position at Unicoi Animal Hospital in 2001. She was able to purchase the practice in 2008 and has been the sole practitioner since. Dr. Shelton is a member of the Tennessee Veterinary Medical Association and the American Veterinary Medical Association. She is also a participating veterinarian in the Morris Animal Foundation's Golden Retriever Lifetime Study. Dr. Shelton married her high school sweetheart, Ed Shelton, and has a son, Austin. Her furry child, Elle, is an English Labrador. Dr. Shelton loves family time when she is not working. She also enjoys traveling, time on the lake, and cheering for the Tennessee Vols.

 

SUMMARY   Reviews Summary

Dr. Shelton and the Unicoi Animal hospital have received a lot of positive reviews, Patrons are grateful for the treatment and care that their pets receive from the staff, especially Dr. Shelton, who is described as being kind, empathetic, and patient. Notably, clients are happy and impressed with the attention given during difficult moments like losing a pet. Dr. Shelton and the staff show grief support, always make the experience more peaceful and comfortable. some clients often give the staff recognition 'support, trust, and relief, i.e., because when a pet is undergoing treatment, the bulk of it is on the owner's shoulder, hence kindness and proper communication during these consultations are critical.' One unique service is that the hospital offers grief support to clients who have lost pets. Customers have frequented the animal hospital for various services, such as vaccines, exam, and grooming; the majority recommend the clinic to others. Clients are satisfied with the prices and quality of services offered at the hospital; they say it is affordable, clean, and confirmed. The hospital has positive feedback from the range of services available, including grooming surgeries. The reviewers, on average, have given the hospital a five-star rating. Most people thank the fact that the hospital offers fair prices, quality health services, and have outstanding staff in providing these services. Patient satisfaction at the animal clinic is also due to the many services offered. Other customers signed single contract terms until their pets died. This indicates their success rate and excellence for people many years leading some to leave their old pet moments until they died. The clinic not only provides treatment but also cares for pets in different circumstances. People, many years later, still go to the new ones to indicate the free place they will prepare the pet's going. This shows excellent customer service and trust in planning an animal drug prescription and discover that even the vet staff love what they are doing and are concerned with animals. Some customers told others who sought advice on animals about the clinic and indicated how satisfactory the clinic was. This shows that they are satisfied with the quality services offered by the vet and the trust and satisfaction of the customers who have found the animal dead several miles away. The hospital has a positive reputation, is praised for its quality services, and has a loyal customer base.

 

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Pros & Cons

PROS
recommend (3)
very happy (3)
affordable (3)
friendly staff (2)
highly recommend ... (2)
recommended (2)
clean and comfor ... (2)
took very good c ... (1)
staff was friend ... (1)
painless (1)
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Unicoi Animal Hospital Reviews: 100. Average Rating: 4.7
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