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  1. US
  2. TN
  3. Franklin
BluePearl Pet Hospital

BluePearl Pet Hospital

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Open  00:00-23:59 now
3020 Mallory Ln, Franklin, TN 37067, USA Get Directions
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ABOUT   Services Excellence Summary

BluePearl Pet Hospital is a 24/7 animal emergency vet, located in Franklin, TN. We are a critical care pet hospital that serves central Tennessee, including Antioch, Brentwood, Columbia, Dixon, Eagleville, Gallatin, Goodlettsville, Hendersonville, Murfreesboro, Nashville, Pegram, Smyrna, Springfield and Spring Hill. Along with full-service 24/7 emergency room pet surgery and critical care pet services, we also provide advanced diagnostic imaging, internal medicine, oncology, radioiodine I-131 treatments for hyperthyroidism in cats, and surgeries including oncological, soft-tissue, and orthopedic. If your pet is experiencing an emergency, please call us right away. In addition, BluePearl has specialty and emergency pet hospitals in several locations around the United States, with most being open 24 hours a day, every day of the year.

 

SUMMARY   Reviews Summary

Blue Pearl's team, such as Dr. Waugh, Mary, and Britni, showcase "incredible" empathy shown for customers and their pets. A pet owner noted the kindness Blue Pearl team displayed after their dog's cancer diagnosis, which forced them to consider euthanasia. Dr. Waugh provided the owner more details about their options and advice, which was to make the pet's last day as comfortable as any other day. The pet owner spent the dog's last day enjoying and playing with it rather than mourning their decision after Blue Pearl's staff removed foreign objects. The majority of pet owners are glad the Blue Pearl team makes difficult pet healthcare decisions significantly easier. Prompt, thorough care and detailed email summaries of their pet's health status after ER visits show Blue Pearl's commitment to improving pet health. The practices also make pet owners feel understood and involved because staff members regularly discuss pet health recommendations with them. A pet owner mentioned the positivity expressed regarding their ill pet's emergency health milestone. The pet's health improved to the point of cancer diagnosis after Blue Pearl staff members recommended surgery. The pet owner viewed Blue Pearl as their primary choice because it would communicate through email and phone calls after the pet was discharged. All of the client response shows the kind of the thorough strategies Blue Pearl uses to show how excellent their pet care is very positive. Blue Pearl's commitment to anxious or ill pets was shown in the various healthcare options and discussions on health conditions their practices have with their clients.

 

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Pros & Cons

PROS
recommend (10)
recommended (4)
highly recommend ... (3)
very kind (3)
excellent job (2)
excellent care (2)
very helpful (2)
very friendly (2)
very transparent ... (2)
absolutely amazi ... (2)
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Cons
frustrating (2)
very frustrating ... (2)
useless (1)

BluePearl Pet Hospital Reviews: 104. Average Rating: 4.6

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