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Review Keywords Analysis

  1. US
  2. TN
  3. Knoxville
DriveTime Used Cars

DriveTime Used Cars

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8801 Kingston Pike, Knoxville, TN 37923, USA Get Directions
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4.9

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ABOUT   Services Excellence Summary

Find the car you want, the way you want, and be the boss at DriveTime. Purchase in any of our 120+ locations by searching online or using our car search tool. Browse a wide selection without pressure and with no negotiating. You can walk into any dealer and see all the details for any car in our inventory in just 15 minutes. We offer personalized financing options and real-time online payments so you can drive off the lot in the right car for you, no matter your credit type. We can help you choose your next car by submitting an online finance application. You'll see tailored terms and the required downpayment based on your credit situation, making your car shopping experience more enjoyable.

 

SUMMARY   Reviews Summary

The overall consensus is that customers have enjoyed positive buying experiences at Drive Time. Salespeople like Ricky, Cody, and Colt are frequently commended for their friendliness, patience, and helpfulness. Customers note that they did not feel pressured and were treated well during the process, making them feel valued as clients. The information provided to them was appropriate and needed. They will certainly recommend Drive Time. Cody is actually encouraging customers to "come to see him!" as the primary reason for the purchase. Customers appreciated the rapid service and approvals, making time for clarity and patience. Cody had a knack for assisting buyers in locating vehicles that met their financial and lifestyle requirements, despite the stress. He was praised as an essential element of their purchases, as well. Drive Time employees leave some happy customers behind who feel fully informed and confident in their decisions.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (14)
very helpful (10)
helped me (6)
highly recommend ... (5)
great experience ... (4)
very happy (3)
very knowledgeab ... (3)
took very good c ... (2)
definitely come ... (2)
super helpful (2)
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Cons
not worth (1)
DriveTime Used Cars Reviews: 103. Average Rating: 4.9
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