ARTISAN NAIL LOUNGE
Hours:
Open 9:30 AM - 6:30 PM
Monday 9:30 AM - 6:30 PM
Tuesday Closed
Wednesday 9:30 AM - 6:30 PM
Thursday 9:30 AM - 6:30 PM
Friday 9:30 AM - 6:30 PM
Saturday 9:30 AM - 6:30 PM
Sunday 11:00 AM - 5:00 PM
Tuesday Closed
Wednesday 9:30 AM - 6:30 PM
Thursday 9:30 AM - 6:30 PM
Friday 9:30 AM - 6:30 PM
Saturday 9:30 AM - 6:30 PM
Sunday 11:00 AM - 5:00 PM
Address: 681 S White Station Rd #107, Memphis, TN 38117, USA Get Directions
Services & pricing
Average price rangeWhat people love
From reviewsAbout this business
ARTISAN NAIL BRAND
681 SOUTH WHITE STATION ROAD
SUITE 107
MEMPHIS TN 381117
The ARTISAN NAIL BRAND in MEMPHIS TN 381117 aims to deliver top-class customer service and satisfaction. Our range of nail and skin professionals, who are highly experienced and trained, strive continually to uncover the secrets of nail and skin health. It is our aim to offer our clients a calming and rejuvenating atmosphere. We keep to the highest health standards and maintain high quality in all that we do. We strive to be the best service provider to our customers and ensure that they get the most relaxing experience. ARTISAN NAIL BAR is dedicated to providing the most current beauty enhancements, and we collaborate with only the best brands. Our products and facilities are second to none.
Reviews Summary
The reviews are overwhelmingly positive, with client satisfaction and excellent customer service being repeated themes. Bebe, Cindy, and Jenny are particularly praised, as is the cleanliness of the salon and equipment. Consistency over time is a problem for some reviewers but the overall experience is first-rate. Several clients have also commented on the ambiance and quality of the salon's services. Private cabanas, inclusive oversight, and distinct treatment options also contribute to an exceptional experience. There is a lot of talk about the benefits of the VIP program personified by several satisfied consumers who say the discounts make their appointments even more appealing. Multiple people remarked how the manicures and pedicures carried out were great and they will return to the salon in the future as a result.
Location & directions
Memphis, TennesseeARTISAN NAIL LOUNGE
Nail Salon
Address
681 S White Station Rd #107, Memphis, TN 38117, USA
Hours
Open 9:30 AM - 6:30 PM
ARTISAN NAIL LOUNGE Reviews · 4.7 average
1 Reviews
G Google 100
My original review of this salon was VERY positive. However, after being a regular client ( appx every 2 weeks) for over a year, I have decided to take my business elsewhere. What remains positive is the location, the newness of the shop and the support staff.
What I find totally unacceptable is the way management responds to customer's concerns. After my original nail tech quit, I continued to visit the shop and used another tech. I will not mention names because I'm of the opinion that she only does what her management team allows. My concerns that were shared with the management team were. Rudeness, unexplained charges and sloppy work. In turn, the salon manager offered a 5 dollar credit and an extremely belligerent and condescending written response. After reading through several posted reviews, I notice that this type of response is common when there is a complaint.
Good customer service includes RESPECTFUL follow-up. None here. I hope someone will find this review helpful as that's the point of this post.
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