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Review Keywords Analysis

  1. US
  2. TN
  3. Memphis
Brown Refrigeration, Inc.
Brown Refrigeration, Inc.
Brown Refrigeration, Inc.
Brown Refrigeration, Inc.

Brown Refrigeration, Inc.

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4882 English Towne Dr, Memphis, TN 38128, USA Get Directions
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4.9
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ABOUT   Services Excellence Summary

Brown Refrigeration, Inc. was established in 1979 and has been a dependable provider of quality products and services to clients throughout the Mid-South. We have the knowledge and equipment to assist you in selecting the best comfort system for your home. Our Comfort Specialists are ready to assist you with your heating and cooling needs. Brown Refrigeration Inc. serves Memphis.

 

SUMMARY   Reviews Summary

The reviews reveal a pattern of positive experiences from customers. Primarily, the technicians received high marks for their professionalism, enthusiasm, and work even in emergencies. Names like Billy, Jasmine and John Cassby, for example, were frequently pointed out for their careful attention to detail, friendly customer engagement, and knowledge. Customers were also happy with the company itself, Brown Refrigeration, as it has broad expertise involving the correct equipment for newer systems. This quality assurance extends to their friendliness and availability to offer useful advice. The service's punctuality, which most important for the customers is the service, as it enhances their confidence whatever the season. The post-work customer service also received positive feedback, with most comments indicating respect for the service and quality of service. Brown is then recommended to people with HVAC issues, especially emergency service seekers, due to their numerous accolades.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (23)
very professiona ... (15)
highly recommend ... (13)
great job (8)
on time (8)
great service (5)
very friendly (5)
professional and ... (5)
very knowledgeab ... (5)
excellent job (4)
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Cons
never heard back ... (1)

Brown Refrigeration, Inc. Reviews: 100. Average Rating: 4.9

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