Founded in 1982, Christian Brothers Automotive was built on the idea that auto repair should be a transparent, personalized, and thoughtful experience. We’ve worked with numerous families and individuals to achieve that goal, but we realize that we have more work to do. We love our neighbors as ourselves. We’ve been in business for 38 years and now have more than 200 locations in 30 states. We still live by this principle. We strive to be excellent at what we do – fixing and maintaining vehicles, but we also strive to be our customers’ friends in auto repair for life. We still have faith in integrity, honesty, and kindness.
Reviews Summary
Reviews of Christian Brothers Automotive in Collierville, TN, are overwhelmingly positive. Customers consistently mention the wonderful customer service and quick turnaround times. There's a recurring theme of staff going over and above to deliver service well past expectations. Reviewers also noticed the staff's honesty, especially regarding timeliness and cost. Ease of scheduling was another big plus, as the business provides free shuttle service. As one customer wrote, "I've been to the Audi dealership in Covington, but Christian Brothers is a much better choice because it's not nearby." Many happy customers said they would be back because of the pleasant long-term working relationship they have with certain staff members. Overall, Christian Brothers Automotive has an excellent reputation for automotive care in the area, with customers consistently using terms like "professional" and "great service". Many people said they would certainly return.
Frequently asked questions
6 questions
Does Christian Brothers Automotive Germantown offer oil changes, and what do customers say about their service?
Yes, they provide Standard Oil Change, Synthetic Oil Change, and Full-Service Oil Change. Customers praise their efficiency and professionalism, often noting quick turnaround times and thorough service.
What do clients say about the customer service at Christian Brothers Automotive Germantown?
Clients frequently highlight the friendly and courteous staff, with many reviews mentioning the welcoming environment and the team's willingness to help. Tim and Jake are specifically noted for their excellent customer service.
Can I get my brakes serviced at this location, and how do customers feel about that service?
Yes, they offer Brake Pad Replacement, Brake Rotor Replacement, and Brake Inspection. Reviewers appreciate the thoroughness and quality of brake services, often mentioning the team's expertise.
Does Christian Brothers Automotive Germantown provide free shuttle services, and what do customers think about it?
Yes, they offer free shuttle services for pick-up and drop-off. Customers have praised this convenience, noting it enhances their overall experience during vehicle service.
What types of general repairs can I get done at this automotive shop?
They provide Engine Repair, Transmission Service, and Alternator Replacement. Clients often commend the quality of these repairs and the transparency of the team regarding the work needed.
Where is Christian Brothers Automotive Germantown located?