Goodyear Auto Service is a full-service automotive repair shop and tire store operated and owned 100% by The Goodyear Tire & Rubber Company. Our goal is to surpass your expectations and offer expert tire and automotive assistance in a comfortable, all-questions-encouraged setting since 1924. In simple terms, we are concerned about you and your automobile. Our team of expert auto care professionals is dedicated and diligent, and we promise to be there for the whole automotive journey.
Reviews Summary
Customer feedback on Goodyear's services is overwhelmingly positive. A significant number found the service to be efficient, and staff friendliness is unmatched. The staff and technicians know their trade well and are swift in providing needed services. Customer service is their stronghold, as they listen to the customer and always deliver and always have a low price. One customer found a moral goodyear, described below as a crisis deserving no cost. This experience of excellent customer service will keep customers coming back, as the customers can catch cl in time and get quick service at a less costly service provider. When a customer is locked in a dilemma, he or she can solve customer problems without any money. Call that customer service. The staff will also go out of their way to help customers finishing on time. Used the car to work, and there was a problem. This past experience of going to a limited car dealership to repair a battery two days earlier, but another problem had developed, so I took the car to the good year, where the car was serviced and returned at the promised time, he explained. His customer service and said he would return. I trust Goodyear with partaking in the good service, and trust them that everything will be resolved quickly. While out of town on vacation, I decided to conduct this research survey. He described the experience as excellent, but said the customer service as well as the satisfaction was also excellent. General satisfactory was checked by the respondent's responses alone. One customer who had visited Goodyear while on vacation described it as an overall good service, saying they always seem to understand. The respondent said Goodyear also had a less common steering gear that was priced better than his at home. Although a positive remark on the customer service from a professional aspect, service agreement, some basic needs require improvements. Such a negative review can easily be turned into a good one if it is resolved and the customer can make a great time as long as the tire issue is resolved. A coffee source will take time. The customer can make the most of the car and work without being taken elsewhere. This is because Goodyear staff make the customer happy _noiseCustomers are being advised to use Goodyear's services since the service is good.
Frequently asked questions
6 questions
What do Goodyear Auto Service clients say about the work?
Reviewers consistently praise the friendly and knowledgeable staff, quick service, and the thoroughness of the work done. Many highlight the team's ability to solve issues efficiently and provide honest recommendations without unnecessary upselling.
Does Goodyear Auto Service offer tire rotation services in Memphis?
Yes, they provide a range of tire services including tire repair, tire change, and tire rotation. Customers appreciate the efficiency and quality of these services, often noting their satisfaction with the results.
Can I get an oil change at Goodyear Auto Service, and how do customers feel about it?
Yes, they offer both conventional and synthetic oil changes along with oil filter replacements. Customers have reported a quick and easy process, often expressing high satisfaction with the service and staff interactions.
Does Goodyear Auto Service perform vehicle inspections, and what do customers say about that service?
They conduct various vehicle inspections including safety inspections, emissions testing, and pre-purchase inspections. Reviewers have noted the thoroughness of these inspections and the helpfulness of the staff in explaining findings.
What types of brake services does Goodyear Auto Service provide?
They offer comprehensive brake services, including brake pad replacement, brake fluid exchange, and brake inspection. Customers appreciate the attention to detail and the quality of work performed in this area.