Gary, a cum laude graduate of the University of Tennessee, Knoxville, has been a resident of Memphis for 36 years. With a career that spans over 26 years, he started out as an employee in the insurance industry before venturing into its entrepreneurial side by establishing Kellett Insurance Agency. His interest in and love for insurance developed with time. Gary also served as the Past President of the PIA Local Chapter Board and is currently the Alliance of Tennessee Agents' senior chairperson. He holds Property and Casualty licenses in Tennessee and Mississippi and is well-versed in auto repair appraisals, claims investigation, and agent principle.
Reviews Summary
Most customers appreciate Kellett Insurance Agency's customer service. The reviews acknowledge the staff as professional, knowledgeable, and efficient, doing their best for insurance clients. Charges have continued to be budget-friendly, providing a hassle-free and budget-friendly service. Customer care workers are also praised, with some mentioning very high compliments. Charles, Alex, Gary, and Tyler are among the staff members who stand out. Of note, review feedback also expressed the best prices available, allowing clients to pay the annual premiums and handle the carrier with regular payments. In unusual cases, an insured person with SR-22 needs said that they got cheaper services, and they would be able to get their license back shortly. That means that the agency has a great product and the best assurances coverage with their customer-oriented customer responsibility agents.
Frequently asked questions
7 questions
What do Kellett Insurance Agency clients say about their customer service?
Clients frequently praise the staff for their outstanding customer service, noting their professionalism, knowledge, and friendly atmosphere. Reviewers highlight how the team treats customers with respect and provides a hassle-free experience, making them feel valued.
Does Kellett Insurance Agency offer custom insurance quotes, and what do customers say about their quotes?
Yes, they provide custom insurance quotes, renewal quotes, and bulk insurance quotes. Reviewers have mentioned that the quotes are competitive, with many stating they found the best rates available, making the agency a top choice for affordability.
Can I get assistance with claims at Kellett Insurance Agency?
Yes, they offer claims assistance as part of their customer service. Reviewers have noted the team's efficiency and professionalism in handling claims, contributing to a positive experience during the claims process.
Does Kellett Insurance Agency provide consultations for first-time buyers?
Yes, they offer in-person consultations, which are appreciated by clients. Many reviewers have expressed satisfaction with the informative advice received during these consultations, especially for those new to auto insurance.
Who leads Kellett Insurance Agency, and what is their experience?
Gary, the founder of Kellett Insurance Agency, has over 26 years of experience in the insurance industry. He graduated with honors from the University of Tennessee and has held leadership roles, including Past President of the PIA Local Chapter Board.
What types of auto insurance does Kellett Insurance Agency offer?
They provide a range of auto insurance options including Standard Auto Insurance, SRInsurance, and Teen Driver Insurance. This comprehensive offering caters to various customer needs, as highlighted by positive customer feedback.