New American Funding - Memphis, TN

The New American Funding - Memphis, TN Branch offers mortgage loans and educated advice to future homeowners. Memphis mortgage lenders are guided by Rick and Patty Arvielo's mission to help homeowners in Memphis and all over the country achieve their dream. Our team appreciates the chance to offer impeccable services in Memphis, TN, from loan origination to funding. Our clients are diverse, and we believe that the people of Memphis will have a better life when more own homes in their neighborhood. Our Memphis-based team of funders and underwriters will show you what makes them different in speeding up the closing process and giving customers a good experience.

The reviews indicate a very high level of satisfaction and commendation for New American Funding and their individual loan consultants, especially Matt Alford and Virginia Ellison. The overwhelming feedback consistently cited the excellent customer service, clear communication, and proactive service for both first-time homebuyers and experienced home buyers. Almost all reviewers praised the consultants' responsiveness and availability during all hours, as well as their ability to minimize negative process experiences quickly. The reviewers repeatedly commented that the consultants personalized the process, forming a trusting, communicative relationship with the clients. Additionally, reliable and active communication, which helped clients without the mortgage expertise, was reported - the process was smooth and stress-free. The recounted experiences also mentioned one central theme-reliability, making clear that both the employees and their company were trustworthy and able to deliver what they promised. A significant takeaway from the reviews was that several of them mentioned that they felt like the consultant valued and cared for them, making the process feel less transactional and the loan consultant more holistic. The clients' subsequent reviews repeatedly cited their strong connection with the consultant and the company's confidence and desire to work again or refer them to others. Finally, supporting this notion, the reviewers consistently pointed out the exceptional satisfaction and gratitude they had and the strong recommendation they had for the recommended loan consultant host.