Knowledgeable staffResponsive teamCustomer service response timeHelpful trainingIssue resolutionSecurity threat protection
About this business
Established in 1983, PCS Managed Services is a trusted provider of IT services in Memphis. Our customer service and verified network solutions help you improve technology efficiency and reliability for thousands of clients. We save your healthcare provider time and money by configuring patient management software. Over the past five years, cybercrime has risen annually by 50%. Cyberattacks increased by 600% due to the COVID epidemic. Today and especially in the future, your company and consumers need protection. PCS-MS offers secure managed IT services to protect your company.
Reviews Summary
In the reviews above, customers talk positively about PCS' comprehensive IT services. They highlight timely customer service and how the company learns their clients' businesses to make relevant recommendations. They specially commend PCS for ensuring the security of their computers. Some customers believe that the firm is not only customer-oriented but staff is also diligent. Because the staff responds quickly to their request. This earns them a great review from the customers who say they have been assisted comprehensively. They establish a regular customer base. They have had many customers since the first was trained. Clients are comfortable having the enterprise at work. Said they have noticed many changes and can speak volumes about the company. In general, PCS receives outstanding comments from many of its customers. They appreciate the quality of our services.
Frequently asked questions
7 questions
What do PCS Managed Services clients say about the work?
Clients frequently praise the team's exceptional customer service and responsiveness. Reviewers highlight the team's dedication, knowledge, and ability to resolve issues promptly, ensuring their technology operates smoothly and securely.
Does PCS Managed Services provide cybersecurity solutions, and what do customers say about their effectiveness?
Yes, they offer cybersecurity services like ransomware protection and security assessments. Reviewers commend their ability to keep businesses safe from security threats, emphasizing the team's expertise in managing IT security.
Can I get IT support from PCS Managed Services, and how responsive are they?
They provide IT support, including remote and on-site assistance. Customers have noted exceptional response times, with many expressing gratitude for the team's willingness to help resolve issues quickly.
What types of training services does PCS Managed Services offer?
They offer training services including EMR training, software training, and hardware training, ensuring clients are well-equipped to use their technology effectively.
Does PCS Managed Services provide hardware and software solutions?
Yes, they offer hardware solutions like computer and printer sales, as well as software solutions, including software installation and custom software development.
How long has PCS Managed Services been operating in Memphis?
PCS Managed Services has been serving the Memphis region since 1983, providing reliable IT services to their clients for several decades.
Where is PCS Managed Services located?
7895 Players Forest Dr STE 102, Memphis, TN 38119, USA
Location & directions
Memphis, Tennessee
PCS Managed Services
Cyber Security Company
Address
7895 Players Forest Dr STE 102, Memphis, TN 38119, USA