×

Review Keywords Analysis

  1. US
  2. TN
  3. Memphis
PetSmart
PetSmart
PetSmart
PetSmart
PetSmart

PetSmart

Visit Website
Open 9:00 AM - 9:00 PM now
2805 Wolf Creek Pkwy, Memphis, TN 38133, USA Get Directions
social-share-icon Social:

4.5

reliable-icon Reliable
Claim the profile, write a
review or rate company
Unclaimed Profile Add to TOP 10 Write a Review
or rate us:
ABOUT   Services Excellence Summary

PetSmart Grooming Academy-trained pet stylists are passionate about making dogs and cats look and feel beautiful. They can provide full-service grooming and instructions for at-home maintenance like bathing, trimming, and styling all dog and cat breeds. Our stylists also go through annual safety certification to ensure pets' well-being. Our Grooming Salons provide a wide range of grooming services, but we also offer Walk-in service. Walk-in service is for dogs which may have been waiting for too long. The service includes different treatments such as dog nails, hair trimming, tooth brushing, ear care and cleaning, de-shedding, de-matting, and PAWdicure. Express service is another grooming service that allows pets to spend less time in our salons by allowing them uninterrupted multiple grooming sessions. Some of our stores also provide grooming and bathing services, which may include nail trimming, nail caps application, and a sanitary trim, among others.

 

SUMMARY   Reviews Summary

Summarizing the provided reviews, the clients showcase strong positivity towards the grooming services at their go-to pet store. They compliment the professionalism of the staff, especially Blake and Dominique, while also underlining the sensitivity and care with which they treat their pets. Apart from grooming, there are favorable mentions concerning the store's wide selection of pet products at affordable prices. The convenience of online purchases and store pick-ups received positive feedback, further strengthening their one-stop-shop brand concept. The comments also show that the customers value the special pet services like training and boarding. In summary, customers are pleased with the store's excellent customer service and good staff attitudes. They're willing to return and suggest the store to their relatives and acquaintances.

 

Collect your Trust Badge

Get recognition as a TOP Business!

Reputation Change over time

5
4
3
2
1
0

Pros & Cons

PROS
friendly staff (5)
recommend (2)
great job (1)
very friendly (1)
friendly and hel ... (1)
staff is friendl ... (1)
excellent custom ... (1)
very knowledgeab ... (1)
great staff (1)
helpful staff (1)
Load more
Cons
stay away (1)
rude (1)
disappointed (1)
PetSmart Reviews: 103. Average Rating: 4.5
filtered by
% summary
Excellent
0%
Good
0%
Average
0%
Poor
0%
Bad
0%

Sign in to leave a review

via your social media account

TrustAnalytica can significantly increase your sales and online reputation through positive reviews!
Get Started

Collect your Trust Badge

Get recognition as a TOP Business!