Professional staffExcellent communicationKnowledgeable loan officerFast closingGreat customer servicePleasant experienceAbove and beyondInformative guidanceDiligent workResponsive service
About this business
For over 35 years, PrimeLending A PlainsCapital Company has assisted individuals in obtaining a purchase or refinance loans. We value your new milestone and will guide you through each step of the loan process. Our goal is to provide you with the best services and loan options that can bring you closer to your dream home. With mortgage calculators and comprehensive loan articles, you can confidently shop for the best house with the most convenient financing. Besides finding you a house, we also focus on finding you the best financing. We are sure you will be impressed. View our hundreds of testimonials from happy homebuyers and clients. We are looking forward to meeting you and learning about your situation.
A renovation loan from PrimeLending A PlainsCapital Company may be your answer to turning an average house into your dream home. Whether your current home needs updating or you've found a "diamond in the rough" for sale, a renovation loan can make financing your renovation easier than ever by wrapping your home improvement costs into a single mortgage — one loan, one payment, one beautiful renovation.
Reviews Summary
The reviews have a largely positive view on Kacey Kidd and Sara Wong and PrimeLending. Both are praised for their professionalism, knowledge, diligence, and at making the mortgage process easy. They have a significant number of clients stating their loyalty and are willing to recommend them to first-time home buyers and anyone who needs mortgage support. Customers also celebrate Kacey Kidd and Sara Wong's quick service and communication throughout the process. One criticism of the situation that arises is the insistence of repeated requests for documentation caused by changes in final cost and closing costs, leading to frustration on the end of the buyer. However, Kacey Kidd and Sara Wong and PrimeLending's team members are said to have a high success rate at fulfilling their promise to an on-time closing. Clients on the whole express their fullest praise for how quickly the lender responses to initial questions and how the loan officer supports new homebuyers through the process. There is a common opinion of Kacey Kidd and Sara Wong as a pleasant and joyful as a home loan can be. The most substantive praise establishes that Kacey Kidd and Sara Wong go above and beyond to protect their clients and make the process go smoothly. There is a general trend where a typical client of Kacey Kidd and Sara Wong applicant has a high level of uncertainty that less than a highly recommended and likely to recommend the loan officer.
Frequently asked questions
7 questions
What do PrimeLending, A PlainsCapital Company - Memphis clients say about their experience with the team?
Clients frequently praise the professionalism and responsiveness of the team, particularly highlighting Sara Wong for her thoroughness and ability to simplify the loan process. Reviewers appreciate the support and guidance provided throughout their home buying journey.
Does PrimeLending, A PlainsCapital Company - Memphis offer free consultations for first-time home buyers?
Yes, they provide free pre-approval services and consultations, which include document reviews and credit checks. This is particularly beneficial for first-time home buyers seeking guidance through the mortgage process.
How long has PrimeLending, A PlainsCapital Company - Memphis been in business?
They have been helping clients with mortgage loans and refinancing for over 35 years, showcasing their extensive experience in the mortgage industry.
What types of loans can I get through PrimeLending, A PlainsCapital Company - Memphis?
They offer a variety of loan options, including Conventional Loans, FHA Loans, VA Loans, Rate and Term Refinancing, Cash-Out Refinancing, and Streamline Refinancing. They also provide assistance for first-time home buyers.
What are the hours of operation for PrimeLending, A PlainsCapital Company - Memphis?
Their hours are as follows: Monday: 8:30 AM-5:00 PM, Tuesday: 8:30 AM-5:00 PM, Wednesday: 8:30 AM-5:00 PM, Thursday: 8:30 AM-5:00 PM, Friday: 8:30 AM-5:00 PM, Saturday: Closed, Sunday: Closed.
Can I get assistance with loan refinancing at PrimeLending, A PlainsCapital Company - Memphis?
Yes, they specialize in loan refinancing options, including Rate and Term Refinance, Cash-Out Refinance, and Streamline Refinance, helping clients find the best financing solutions.
Where is PrimeLending, A PlainsCapital Company - Memphis located?