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Review Keywords Analysis

  1. US
  2. TN
  3. Memphis
Pyramid Used Cars
Pyramid Used Cars
Pyramid Used Cars
Pyramid Used Cars

Pyramid Used Cars

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936 S 3rd St, Memphis, TN 38106, USA Get Directions
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ABOUT   Services Excellence Summary

Pyramid Used Cars. Downtown Memphis's auto source for over 25 years. We value your high standards in your quest for a car and will do what we can to help you get it. Let our skilled sales team relieve your worries and help you feel relaxed during the process. We are dedicated to offering all of our customers high-quality pre-owned vehicles. Our goal is to make your vehicle purchasing experience a pleasant one and help set you up with the car of your dreams at an affordable price. We want you to be satisfied with your purchase and recommend us to your friends. Referrals are the greatest form of flattery.

 

SUMMARY   Reviews Summary

The car lot's customers are satisfied because of the customer service and vehicle quality. Positive aspects include customer care, giving payment leeway and excellent vehicles. But a recurring bad customer service experience is highlighted, good but less common, other customers say they had consistency. High outstanding payments may have tainted customers reviews. Many customers don't know the payment or have issues with their cars, while others struggle with a broken-down vehicle help. Car buying reviews reveal the loan is ambitious to approve car financing and repair credit. A few reviews experience negative issues with their car after purchase, stating they had to keep going back for repair. Balancing positive with the negative shows that most people praise the car lot as they are better than other car lots. The car lot should work on the negative reviews to improve their services and not ruin a good reputation.

 

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Reputation Change over time
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Pros & Cons

PROS
great place (2)
great service (1)
love this place (1)
very professiona ... (1)
friendly service ... (1)
super nice (1)
very nice people ... (1)
recommend (1)
highly recommend ... (1)
good service (1)
Cons
unprofessional (3)
terrible (2)
charge so much (1)
expensive (1)
unhappy (1)
not impressed (1)
not worth (1)
terrible service ... (1)
poor service (1)

Pyramid Used Cars Reviews: 101. Average Rating: 3.4

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Purchased vehicle March 4 2023.paid 1800 down.car gave me problems first week no air.maintence lights on.no oil change.radio had issues.no rear view mirror.took it back for repairs next week had car almost a week.it hasn't been 90 days car died on me on way to work.bought alternator and battery car still dead.office people told me I have to pay them 100 to tow it there.to get repaired then pay for repairs never again will I ever in life waste my money on a place like this.i haven't drove 1800 worth of my money and car is not working.never again.wouldnt recommend my dog to this place
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