Reasonable down paymentsUnderstanding staffMultiple vehicle purchasesGood customer serviceNo issues with carWorked with meNice carsFast friendly serviceLow miles vehiclesHassle free purchase
About this business
Pyramid Used Cars. Downtown Memphis's auto source for over 25 years. We value your high standards in your quest for a car and will do what we can to help you get it. Let our skilled sales team relieve your worries and help you feel relaxed during the process.
We are dedicated to offering all of our customers high-quality pre-owned vehicles. Our goal is to make your vehicle purchasing experience a pleasant one and help set you up with the car of your dreams at an affordable price. We want you to be satisfied with your purchase and recommend us to your friends. Referrals are the greatest form of flattery.
Reviews Summary
The car lot's customers are satisfied because of the customer service and vehicle quality. Positive aspects include customer care, giving payment leeway and excellent vehicles. But a recurring bad customer service experience is highlighted, good but less common, other customers say they had consistency. High outstanding payments may have tainted customers reviews. Many customers don't know the payment or have issues with their cars, while others struggle with a broken-down vehicle help. Car buying reviews reveal the loan is ambitious to approve car financing and repair credit. A few reviews experience negative issues with their car after purchase, stating they had to keep going back for repair. Balancing positive with the negative shows that most people praise the car lot as they are better than other car lots. The car lot should work on the negative reviews to improve their services and not ruin a good reputation.
Frequently asked questions
7 questions
What do Pyramid Used Cars clients say about the work?
Reviewers frequently praise the knowledgeable sales team and the overall customer service experience. Many highlight the team's understanding and willingness to work with various credit situations, making the car buying process smooth and comfortable.
Does Pyramid Used Cars offer down payment assistance for vehicle purchases?
Yes, they provide down payment assistance as part of their vehicle sales services, which includes used car sales and leasing options. This helps customers who may need financial support to secure a vehicle.
Can I get flexible payment plans at Pyramid Used Cars?
Yes, they offer flexible payment plans as part of their credit and financing services, which also include credit assistance and refinancing options, catering to various customer needs.
How does Pyramid Used Cars handle vehicle repairs?
They provide vehicle repair services including transmission repair, general maintenance, and towing service, ensuring customers have access to necessary support after purchasing a vehicle.
What types of vehicles can I find at Pyramid Used Cars?
Pyramid Used Cars specializes in high-quality pre-owned vehicles, including late model cars with low mileage. Customers have reported satisfaction with the variety and condition of the vehicles available.
Does Pyramid Used Cars offer credit assistance for first-time buyers?
Yes, they provide credit assistance as part of their financing services, which can be particularly beneficial for first-time buyers looking to establish or improve their credit.
Purchased vehicle March 4 2023.paid 1800 down.car gave me problems first week no air.maintence lights on.no oil change.radio had issues.no rear view mirror.took it back for repairs next week had car almost a week.it hasn't been 90 days car died on me on way to work.bought alternator and battery car still dead.office people told me I have to pay them 100 to tow it there.to get repaired then pay for repairs never again will I ever in life waste my money on a place like this.i haven't drove 1800 worth of my money and car is not working.never again.wouldnt recommend my dog to this place