Professional staffFriendly crewExcellent jobHelpful staffAttention to detailConstant updatesPack out serviceThorough communicationCourteous serviceEfficient team
About this business
SERVPRO of East Memphis understands the anxiety and strain that accompany fire or water damage, which is why we provide 24/7 emergency response. SERVPRO's highly trained technicians are experts at dealing with such crises. We aim to reduce the disruption to your life as much as feasible to ensure you can fully recover as quickly and effectively as possible. A reputable expert in restoration, fire, water, biohazard, and pathogen cleaning. The SERVPRO franchise network was founded in 1967 and includes more than 1,800 franchises that are independently owned and operated. They respond to all kinds of property damage situations, from single events to large disasters. We will make your fear go away and make it a thing of the past.
Reviews Summary
The reviews show that customers highly appreciate ServPro of East Memphis professional services. The verified clients express gratitude for the professionals' on-time arrival, competent work, and willingness to be compassionate in those especially challenging times. The team of Hugh Keen and the rest of the workers received a substantial number of compliments and praise. Customers examine the professionalism, and Keen was supposed to go the extra mile to make customers feel safe and comfortable during the stressful ordeal. David Doley's quotes are precise and genuine, according to some clients who have also said that they felt respected by the workers. Helpful company, courteous and accommodating employees are critical to success and a successful area in which the company has excelled. The construction company seemingly believes in open, productive client communication and knows that this is critical so that clients can have a say in their properties' structures. The company values for customer service are very high. Clients receive notifications and clarification on any issues related to construction. Everything is explained to the user before work starts. Excellent and reasonable fees, according to customers, are reflective and also reflective of Keen and his team's thorough inspection and reporting. The company makes the entire financial process easier by working directly with the insurance company. The monet.
Frequently asked questions
7 questions
What do SERVPRO of East Memphis clients say about the work?
Clients frequently praise the professionalism, punctuality, and thoroughness of the team. Specific staff members like Hugh Keen and David Burleski are highlighted for their exceptional service, attention to detail, and effective communication throughout the restoration process.
Does SERVPRO of East Memphis handle water damage restoration, and what do customers say about their response time?
Yes, they offer water damage restoration services, including emergency water extraction and structural drying. Customers commend their quick response to emergencies, often noting how promptly the team arrived to address significant water damage issues.
What services does SERVPRO of East Memphis offer?
They provide a comprehensive range of services: Water Damage Restoration (Emergency Water Extraction, Structural Drying, Dehumidification Services), Fire Damage Restoration (Smoke Damage Cleanup, Soot Removal, Reconstruction Services), Mold Remediation (Mold Inspection, Mold Removal Services, Air Quality Testing), Cleaning and Sanitation (Deep Cleaning Services, COVID-Disinfection Services, Post-Construction Cleaning), and Pack-Out Services (Furniture Packing and Moving, Inventory Services, Storage Solutions).
What are the operating hours for SERVPRO of East Memphis?
They operate 24/7, with hours as follows: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
How does SERVPRO of East Memphis handle mold remediation?
They offer mold remediation services, including mold inspection, removal, and air quality testing. Reviewers have noted the team's respectfulness and thoroughness during the mold removal process, ensuring a clean and safe environment.
Who leads the team at SERVPRO of East Memphis, and what experience do they have?
The SERVPRO franchise network was established in 1967, and they have a highly trained team familiar with handling emergencies related to fire and water damage, showcasing their extensive experience in restoration services.