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  1. US
  2. TN
  3. Murfreesboro
CarMax

CarMax

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3506 Manson Pike, Murfreesboro, TN 37129, USA Get Directions
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ABOUT   Services Excellence Summary

at CarMax, our customer-oriented attitudes and commitment to brilliance has made us the most comprehensive pre-owned vehicle dealer in America. Our pricing system has been an industry disruptor, removing bargaining from the equation to make the car-buying process more straightforward. This and other customer-friendly initiatives have set a new standard for our industry and have made us a Fortune 500 company.WriteLine 3 of the "Comparison Shopping for a Credit Card" paper

 

SUMMARY   Reviews Summary

The reviews are extremely positive. Exceptional customer service has been mentioned frequently. Many appreciate employees like Tina and Gavin. The no-pressure environment at the locations is also popular among buyers. Several reviewers state that the company's 30-day return policy is beneficial. Quick and easy sales and returns are possible due to the policy. Furthermore, potential buyers mention that Carlymax staff are professional and friendly. The customers feel like they have a variety of cars to choose from. Financial options are attainable for all buyers. It is suggested that the dealership is a great place to sell a used vehicle. Customers who bought and sold cars from Carlymax have had overall positive experiences. I would very highly recommend this company all things considered.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
recommend (10)
highly recommend ... (5)
excellent servic ... (3)
great experience ... (3)
very kind (3)
friendly and hel ... (3)
helped me (2)
great job (2)
very professiona ... (2)
excellent experi ... (1)
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Cons
not recommend (2)
disappointed (2)
horrible (2)
waste of time (1)
delayed (1)
lack of communic ... (1)
very disappointe ... (1)
go somewhere els ... (1)
worst experience ... (1)
worst experience ... (1)
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CarMax Reviews: 102. Average Rating: 4.1

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John Doe left a 5 star review
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