Customer Reviews Aggregated: A. I found the staff to be friendly, but very serious concerns, as my experience was generally poor. I was recommended to have a tooth removed because of bone loss and I trusted them and had the procedure done. I later moved to another dentist and after explaining to him, he told me that the tooth that was removed might not have to be taken out. When I contacted them later, I could not be able to access my records. Despite calling them for many times, I couldn’t get any clear responses or the information that I wanted. It may not have been done with the best interest of the clients. I would not recommend this practice. B.My God, Downtown Dental saved me! I had SEVERE tmd/tmj, an open bite, overbite, and tongue tie. Symptoms were extreme with consistent grinding, clenching, migraines, jaw pain, muscle pain, neck pain, inflammation, tooth pain, ear pain, really anything that can happen I was experiencing. I was also about to do jaw surgery. As soon as I have been seen I have had everything looked at and they took about a week after looking over everything and they made a direct plan on how to fix everything without surgery and explained absolutely everything including questions and concerns. After agreeing to everything they started treatment right away which consisted of braces, a dental device, web based physical therapy for my jaw, tongue, muscles etc. I just finished treatment and the before and after pictures truly speak for themselves. Dr. Clark and Jordyn absolutely saved me and fixed 99% of my symptoms. I live a couple hours away and I will never go to another dentist even for my cleanings! Bailey, Leah and Jaleesa are also absolutely wonderful. Great practice truly!