Great resultsCustomer serviceFriendly staffExcellent workmanshipFair pricingAttention to detailCeramic coatingProfessional teamPaint protection filmQuality products
About this business
Austin Auto Spa started detailing vehicles in Austin Tx and launched its first Detailing location in 2015. We were previously a mobile-only company for ten years. We were the first Austin shop to sell Ceramic Pro, which has helped us connect with many clients. Our clients are our friends and we have stayed in touch for many years. Ceramic Pro Paint Protection Film is not overpriced. We work hard to make sure everyone understands what Ceramic Pro does. Austin Auto Spa is a company registered by a nurse with a nurse owner, Justin, and Kimberly Holcomb, making it a women-owned business.
Reviews Summary
The reviews for Austin Auto Spa are overwhelmingly positive. Almost every client had nothing but praise for the work and customer service they received. The staff is friendly and helpful. Several clients worked with Justin and said he was easy going and had excellent attention to detail. Many clients commend the consistent quality of the paint protection and ceramic coatings they received. Personalized recommendations and multiple follow ups after the service was greatly appreciated by the customers. Concerns of several clients were resolved as a form of after-sale service. More than one customer pointed out the teamwork and efficiency of the entire staff. Clients were grateful for the additional free services such as quick engine bay cleaning and tips on cleaning the car at home. Most of the clients stated that they would recommend the Austin Auto Spa to family and friends. The satisfied customers left new standards of excellent and timely service and meant that they wouldn't go elsewhere. Most of them will return to the Autospa.
Frequently asked questions
7 questions
What do Austin Auto Spa clients say about the work?
Customers frequently praise the team's professionalism, attention to detail, and the quality of their work. Reviewers highlight Justin's dedication to customer service and the impressive results, especially with Ceramic Pro coatings and paint protection film applications.
Does Austin Auto Spa offer paint protection film services, and what do customers think about them?
Yes, they provide Paint Protection Film (PPF) installation, removal, and paint correction. Clients have expressed satisfaction with the quality of the PPF and the meticulous installation process, often noting the team's commitment to perfection.
Can I get ceramic coating services at Austin Auto Spa, and what do reviewers say about the results?
Yes, they offer several Ceramic Coating packages, including Gold, Silver, and Bronze. Reviewers consistently comment on the stunning results, with many stating their vehicles look brand new and receive compliments after the service.
How does Austin Auto Spa handle detailing services, and what feedback have they received?
They provide a range of detailing services, including interior cleaning, exterior wash and wax, and engine bay cleaning. Customers have reported excellent results, noting their vehicles' cleanliness and the team's thoroughness.
Who owns Austin Auto Spa, and what experience do they have in car detailing?
Austin Auto Spa is owned by Justin and Kimberly Holcomb, who have been detailing cars since 2005. Their extensive experience and commitment to quality have helped them build strong relationships with clients.
What types of window tinting does Austin Auto Spa offer, and how do customers feel about their service?
They provide standard tinting, ceramic tinting, and customization options. Customers have praised the team's friendliness and informative approach, often expressing satisfaction with the quality of the tinting work.