Recommend(15)Highly recommend(7)Very responsive(4)Great job(4)Great experience(3)Easy to work with(3)Recommended(2)Very helpful(2)No complaints(2)Highly recommended(2)
About this business
Since 1986, Austin Landmark Property Services, Inc. CRMC®, Licensed Texas Realtors®, has been offering residential property management in the Greater Austin region. We understand that each property is unique and that success is our focus. We concentrate on the owners and their tenants to provide property management services. Our licensed Texas Realtors handle leasing, compliance, and arrangements requests. The National Association of Residential Property Managers (NARPM) has designated ALPS a Certified Residential Management Company (CRMC®). Clients and tenants have enjoyed improved rentals as a result of our advertising, leasing, and maintenance services. Our ability to foster and sustain positive, respectful relationships is what makes this achievable. We build connections with vendors, property owners, and tenants to guarantee that everyone works towards the same goal. TREC license number 380959
Reviews Summary
The online reviews reveal consistent happiness with ALPS Property Management. The firm's maintenance speed and effectiveness in overcoming issues have driven most renters to post positive remarks, several finding benefits even during Covid-19. Efficient and solid customer service, outstanding for handling requests and keeping residents updated, is another trait that many tenants have identified. Many clients have received additional support to make their transition to their new house seamless. The employees were helpful during the moving process, responding to inquiries quickly and aiding in understanding their new home. Many clients who have reviewed the company appear to have had long relationships with them, with a few transferring properties under their management. All praised the company's outstanding work and customer service and promised to continue collaborating with them. The most shared comment was that the property management company had highly satisfied clients and would recommend them to friends. It is always a promising indication of the company's capabilities and reputation.
Location & directions
Austin, Texas
Austin Landmark Property Services, Inc. CRMC®, Licensed Texas Realtors®
Be very careful, especially with the move-out process. Had the entire home cleaned with a move-out video, and was still charged over $400 for cleaning, $100 more here, $100 more there. At the most, the house probably got dusty from being unrented but over $400 is so wild. Also paid rent every month on time as well as never submitted a service request even though many of the kitchen appliances seemed to be from when the home was built, and was still majorly taken advantage of at move-out. Also took 45 days from move-out date to get the invoice, seemingly making it harder to dispute things it seems.
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