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US / TX / Austin
Auto Tek photo
Auto Tek photo
Auto Tek photo

Auto Tek

Address: 4313 Gillis St, Austin, TX 78745, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Vehicle Maintenance Oil Change $30 - $50
Tire Rotation $20 - $40
Brake Inspection $40 - $70
Engine Repair Diagnostic Check $100 - $150
Engine Rebuild $1500 - $3000
Timing Belt Replacement $500 - $1000
Transmission Service Transmission Fluid Change $100 - $200
Transmission Replacement $1500 - $4000
Clutch Replacement $500 - $1200
Suspension Repair Shock Absorber Replacement $400 - $800
Alignment $75 - $100
Strut Replacement $700 - $1500
Electrical System Services Battery Replacement $100 - $200
Starter Replacement $200 - $400
Alternator Replacement $300 - $600
Tire Services Tire Installation $15 - $30
Tire Balancing $10 - $20
Flat Repair $20 - $30

What people love

From reviews
Clear communication Honest service Customer service Responsive staff Professional staff Quality of work Reasonable pricing Thorough work Transparent process Friendly atmosphere

About this business

Auto Tek has been serving the region with remarkable quality auto service since 1993. Our service center's entire purpose is to create lifelong, trust-based connections with our customers. Our ASE Blue Seal-certified technicians combine for over 100 years of professional auto repair experience. Our team of service-oriented professionals is eager to help with any of your automotive requirements. A well-maintained automobile is more likely to endure, be less expensive, save money, and have a higher resale value. We can only gain our customers' trust by meeting and surpassing their aspirations.

Reviews Summary

Customers at Auto Tek are very happy and they have a unparalleled satisfaction. Customers praised the unparalleled, caring customer service and honesty of going beyond the call of duty when it comes to evaluating and performing repairs. Shop mechanics delivering exceptional auto repair work have extensive and high-level training. Reviewers have also commended the customer service staff for their commitment and knowledge, consistently offering guidance and updates. Transparent customer service philosophy has set this shop apart. The comments underscore the shop staff's unwavering focus on delivering service that is highly professional and effective. Another important aspect of the family is that they take a different approach to vehicle maintenance, first identifying key areas, notifying you, and ensuring that there are no hidden costs. The service team suggests only the most urgent requirements, if any, and when working on diagnostic issues, they are always willing to give a clear, detailed counterclaim. Auto Tek also prioritizes informing customers, even on minor issues such as a simple oil change. Customers agree that the service is more detailed, precise, and clear, and that they will also give it to family and friends. A system was installed for customer reporting and photographs of the machine, which would provide inspection results, quotes, etc. With service information they would send. Clients expressed their satisfaction with this unique and transparent system. Additionally, the service staff showed a willingness and showed commitment to making Auto Tek the last shop to bring your car for service. Auto Tek's service staff always demonstrate that you and your car are in good hands, but customers have been particularly pleased with the family's understanding of their situation and that they genuinely care about making sure that the overall service experience is positive and without incident. The peace of mind and belief that the customer experience is a staff commitment, not a business proposition. The most significant return on investment is a commitment to creating service that is a step above the rest in the car servicing sector. Lastly, reviewers appreciated the intelligent business-like work processes that were employed and the many things that the family had given back to the community. Customers have continued to return and recommend others to use the service. The customer reviews of auto Tek have identified a superior service shop that can continue building a community-based model for the sector.

Frequently asked questions

7 questions
What do Auto Tek clients say about the work?
Clients frequently praise the team's responsiveness, honesty, and thoroughness. Many highlight the exceptional customer service and the clear communication regarding repairs, with specific mentions of staff like Aaron and Michael for their professionalism and care.
Does Auto Tek provide tire services, and what do customers say about them?
Yes, Auto Tek offers tire services including tire installation, balancing, and flat repair. Customers appreciate the thoroughness and transparency in their recommendations, often noting the team's willingness to explain the necessity of services.
Can I get an oil change at Auto Tek, and how do they handle maintenance?
Auto Tek provides vehicle maintenance services, including oil changes and tire rotations. They emphasize the importance of regular maintenance for vehicle longevity and often conduct free detailed inspections during oil changes, which customers find reassuring.
Does Auto Tek handle engine repairs, and what do customers think about their service?
Yes, they handle engine repairs, including diagnostic checks and engine rebuilds. Customers often commend the team's expertise and thorough diagnostics, appreciating the clear communication about what repairs are necessary.
How does Auto Tek ensure customer trust and satisfaction?
Auto Tek focuses on building trust through transparent communication and honest recommendations. They are known for providing reasonable financial options and avoiding unnecessary services, which many customers find refreshing.
What types of electrical system services does Auto Tek offer?
They provide electrical system services such as battery replacement, starter replacement, and alternator replacement. Customers appreciate their thorough approach and the team's ability to explain issues in understandable terms.
Where is Auto Tek located?
4313 Gillis St, Austin, TX 78745, USA

Location & directions

Austin, Texas
Auto Tek
Car Repair
Address
4313 Gillis St, Austin, TX 78745, USA
Hours
Open 7:00 AM - 6:00 PM
Auto Tek Reviews · 5.0 average
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