×

Review Keywords Analysis

  1. US
  2. TX
  3. Austin
Auto Tek
Auto Tek
Auto Tek

Auto Tek

Visit Website
Closed  Now now
4313 Gillis St, Austin, TX 78745, USA Get Directions
social-share-icon Social:
5.0
reliable-icon Reliable
Claim the profile, write a
review or rate company
Unclaimed Profile Add to TOP 10 Write a Review
or rate us:
ABOUT   Services Excellence Summary

Auto Tek has been serving the region with remarkable quality auto service since 1993. Our service center's entire purpose is to create lifelong, trust-based connections with our customers. Our ASE Blue Seal-certified technicians combine for over 100 years of professional auto repair experience. Our team of service-oriented professionals is eager to help with any of your automotive requirements. A well-maintained automobile is more likely to endure, be less expensive, save money, and have a higher resale value. We can only gain our customers' trust by meeting and surpassing their aspirations.

 

SUMMARY   Reviews Summary

Customers at Auto Tek are very happy and they have a unparalleled satisfaction. Customers praised the unparalleled, caring customer service and honesty of going beyond the call of duty when it comes to evaluating and performing repairs. Shop mechanics delivering exceptional auto repair work have extensive and high-level training. Reviewers have also commended the customer service staff for their commitment and knowledge, consistently offering guidance and updates. Transparent customer service philosophy has set this shop apart. The comments underscore the shop staff's unwavering focus on delivering service that is highly professional and effective. Another important aspect of the family is that they take a different approach to vehicle maintenance, first identifying key areas, notifying you, and ensuring that there are no hidden costs. The service team suggests only the most urgent requirements, if any, and when working on diagnostic issues, they are always willing to give a clear, detailed counterclaim. Auto Tek also prioritizes informing customers, even on minor issues such as a simple oil change. Customers agree that the service is more detailed, precise, and clear, and that they will also give it to family and friends. A system was installed for customer reporting and photographs of the machine, which would provide inspection results, quotes, etc. With service information they would send. Clients expressed their satisfaction with this unique and transparent system. Additionally, the service staff showed a willingness and showed commitment to making Auto Tek the last shop to bring your car for service. Auto Tek's service staff always demonstrate that you and your car are in good hands, but customers have been particularly pleased with the family's understanding of their situation and that they genuinely care about making sure that the overall service experience is positive and without incident. The peace of mind and belief that the customer experience is a staff commitment, not a business proposition. The most significant return on investment is a commitment to creating service that is a step above the rest in the car servicing sector. Lastly, reviewers appreciated the intelligent business-like work processes that were employed and the many things that the family had given back to the community. Customers have continued to return and recommend others to use the service. The customer reviews of auto Tek have identified a superior service shop that can continue building a community-based model for the sector.

 

cancel
cancel
John Doe left a 5 star review
★★★★★
On Google
Just now
Verified

Reviews Live Stream Widget

Live stream your reviews on website.

Collect your Trust Badge

Get recognition as a TOP Business!

Reputation Change over time
5
4
3
2
1
0

Pros & Cons

PROS
recommend (23)
highly recommend ... (14)
great service (7)
recommended (4)
great work (2)
use them again (2)
will be going ba ... (2)
best customer se ... (2)
willing to help (2)
great customer s ... (2)
Load more

Auto Tek Reviews: 100. Average Rating: 5.0

filtered by
% summary
Excellent
0%
Good
0%
Average
0%
Poor
0%
Bad
0%

Sign in to leave a review

via your social media account

No Reviews Found

cancel
cancel
John Doe left a 5 star review
★★★★★
On Google
Just now
Verified

Reviews Live Stream Widget

Live stream your reviews on website.

Collect your Trust Badge

Get recognition as a TOP Business!