Bed and Biscuit Austin was founded in 1994 and we have been under new ownership since 2009. Your satisfaction is our priority. Our goal is to provide pet owners with peace of mind by creating a clean and healthy environment where pets can stay in daycare, school, boarding, or grooming while you are away. We treat the pets in our facility like our pets, giving them love, care, and a friendly atmosphere so you can feel comfortable leaving them with us.
Pets are loyal members of friends and family members. It is difficult for us to be away from them. However, there are some situations that may cause you to be away from your pet for a few days. These may include work-related travel, vacations, or when trying to adjust a pet to a better lifestyle. Using a dog boarding facility ensures that your pet is left in safe hands while you are away, given the adequate care they require.
Reviews Summary
The reviews overall express great enthusiasm for Bed and Biscuit. The location offers good care, specifically for dogs that may feel anxiety and those that are shy. Each customer shares that they highly recommend and will continue to bring their dogs in. The staff shows that they are caring, honest, and professional, and will show, with photos and seven updates, how they are treating the valued pets. Finally, clients praise the same-day cancellation policy that allows them to be comfortable while leaving their dog for long periods without worrying. One customer said that they were faced with the loss of a deposit after a last-minute cancellation, but the staff worked with them to get a full refund. The client continues to build with new and loyal clients, and that is reflected in the feedback.
Frequently asked questions
5 questions
What do Bed and Biscuit Austin clients say about the care their pets receive?
Clients frequently praise the friendly and knowledgeable staff, who are attentive to individual pet needs. Many reviews highlight the clean environment and the personalized care, with pets appearing happy and well-cared for during their stays.
What services does Bed and Biscuit Austin offer for dog care?
Bed and Biscuit Austin provides a range of services including Dog Boarding (Overnight Stay, Extended Stay, Bathing Service), Dog Daycare (Full Daycare, Half Daycare, Play Sessions), Dog Training (Basic Obedience, Behavioral Training, Socialization Classes), Nail Trimming (Standard Trim, Nail Grinding, Paw Care), and Pet Photography Updates (Daily Photos, Special Event Photos, Video Updates).
Does Bed and Biscuit Austin offer daily updates for pets in their care?
Yes, they provide daily photo updates included with services, as well as special event photos and video updates for pet owners, helping to alleviate concerns about their pets while away.
How does Bed and Biscuit Austin ensure a safe environment for pets?
The facility maintains a healthy, clean environment and offers small group play sessions, which helps ensure that pets interact safely and comfortably with one another.