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Review Keywords Analysis

US / TX / Austin
Bike Farm photo
Bike Farm photo
Bike Farm photo
Bike Farm photo
Bike Farm photo

Bike Farm

Address: 5440 Burnet Rd, Austin, TX 78756, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Bike Sales New Bikes $400 - $800 Call to Book
Used Bikes $200 - $500 Call to Book
Electric Bikes $800 - $1500 Call to Book
Bike Repair Flat Tire Repair $15 - $30 Call to Book
Brake Adjustments $20 - $50 Call to Book
Wheel Replacement $60 - $100 Call to Book
Maintenance Services Drive Train Clean $30 - $60 Call to Book
Pedal Swap $15 - $30 Call to Book
General Tune-Up $50 - $100 Call to Book
Bike Accessories Helmets $30 - $70 Call to Book
Bike Racks $50 - $120 Call to Book
Bike Lights $10 - $40 Call to Book

What people love

From reviews
Friendly staff Quick repairs Fair pricing Knowledgeable staff Helpful service Great selection Speedy service Honest business Patient staff Excellent customer service

About this business

Founded on western democratic principles and free capitalism in 2010, Austin Bike Farm is the largest new and used bike provider in Austin. We stock mountain bikes, e-bikes, and BMX bikes. 1. Bring your bike to us for a checkup or repair by appointment. 2. No need to schedule a service. Come by anytime to drop off your bike. We promise to text or call you as soon as your bike is inspected. 3. A lot of minor service work can be done the same day or on-site. The average turnaround for major service work is 2 weeks (depending on Covid). Bring your bike to us. 4. Commuter, road, mountain, hybrid, and folding bikes are serviced. 5. You are welcome to drop off wheels or bikes for tubeless conversions. This service is usually done the same day. 6. Comprehensive tune-ups and full overhauls are provided. Wheel builds and repairs are also available, as are suspension services and repairs.

Reviews Summary

Customers wrote overwhelmingly positive reviews for Bike Farm. Many commended the store's excellent selection and service. The staff was supportive and knowledgeable, taking the time to explain biking to those unfamiliar. They were not pushy and were prepared to navigate all sets of issues. Even in unexpected scenarios like knee support scooter maintenance, the team was more than enough to help and would not ask for payment. The service is just as top-notch, with several having returned to the store for assistance with a broken tire or stocking up on other items. On-the-spot fixes are encouraged, and buyers are continually asked to test ride the bikes to ensure satisfaction. The prices are unbeatable for both parts and work, with the store refusing to overcharge despite the work being done. Some even go as far as to say that the customer service and price together surpass what is offered at the big bike shops. These reviewers believe that the Bike Farm is a strong player and that it is rare to see a store handle the combo of customer service and selection so well. Many of them helped the business by telling people to come the next time they needed parts or a new bike. The store was even accommodating in tracking down past purchases just to help a loyal customer out. It is a big positive from the people that say the store is so friendly and helpful in all the right places.

Frequently asked questions

7 questions
What do Bike Farm clients say about the work?
Customers frequently praise the knowledgeable and friendly staff, quick service, and the ability to test ride bikes. Many highlight the team's willingness to assist with repairs and provide helpful advice without pressure to purchase, creating a welcoming atmosphere.
How long does it take to get a bike repaired at Bike Farm?
Many minor repairs can be completed on the spot or the same day. Major repairs and tune-ups typically take about two weeks, though this may vary during COVID periods. Special-order parts may take longer to arrive.
Does Bike Farm offer bike sales, and what types do they have?
Yes, they offer a variety of bike sales including new bikes, used bikes, and electric bikes. Customers can find a broad selection to choose from, catering to different preferences and needs.
Can I get my bike repaired without an appointment at Bike Farm?
Yes, you can visit Bike Farm for diagnostics or repairs without an appointment. They have an outdoor setup for repairs, ensuring convenience for customers.
What maintenance services does Bike Farm provide?
Bike Farm offers various maintenance services, including drive train cleaning, pedal swaps, and general tune-ups. These services help keep your bike in optimal condition.
Does Bike Farm handle flat tire repairs, and how do customers feel about it?
Yes, they provide flat tire repair services, and customers have reported quick turnaround times, with some repairs completed in as little as 30 minutes, showcasing their efficiency.
Where is Bike Farm located?
5440 Burnet Rd, Austin, TX 78756, USA

Location & directions

Austin, Texas
Bike Farm
Bicycle Repair Shop
Address
5440 Burnet Rd, Austin, TX 78756, USA
Hours
Closed Now
Bike Farm Reviews · 4.5 average
2 Reviews
G Google 100
Nothing special here. Just a bunch of overprice bikes cooking in the sun. It’s hard to get any help & every other bike has a flat tire.
Save yourself the time and go somewhere else. This used to be a quality shop. Both sales staff and mechanic department have developed poor attitudes. If you’re not spending lots of money, they’re not eager to help you.

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