Clarke Kent Plumbing has proudly served Austin and its surrounding areas since 1986. Our concern for every customer is why our team works together to get the job done right. This is why we're the best – we're committed to lasting quality. Our team consists of the most capable technicians, who can handle the most difficult plumbing problems. Trust is key, and we earn it one client at a time. We're available 24/7 for any emergency. No matter what time, we respond. Service and plumbing are our specialties. Building trust is our focus in every customer. Since 1986, we've been doing it.
Reviews Summary
A large number of the reviews point to the remarkable commitment to excellent service by Clarke Kent Plumbing. They assure homeowners that Clarke Kent plumbing technicians are professional, friendly, and knowledgeable. There is a consistent mention of the technicians' names like Travis and Juan, which means the service provider boasts a stable workforce and values customer satisfaction. They are portrayed as efficient and punctual, showing their respect for the clients' time. They are great communicators, which helps minimize misunderstandings during the plumbing process. They get referred to as kind people who will even let a child play with their keys. The comments also acknowledge an excellent explanation by the plumbers throughout their plumbing advice that clients understand, even if they are not experts. The outcome was as per the quoted price, except for a few unforeseeable tasks during installation. Still, the creators of the certificate acknowledged this, and they lauded the fairness in such a scenario. There are also unique cases where the plumber ensures the problem is fixed and explains potential future problems, which is a way to maintain customer relations. The customers recommend that you use this plumbing service because the installers are experienced and the company has an organizational ethic that supports plumbing efficiency.
Frequently asked questions
7 questions
Does Clarke Kent Plumbing handle emergency repairs in Austin, and what do reviewers say about their response time?
Yes, they offer emergency plumbing services including emergency repairs and leak detection. Reviewers frequently mention their prompt response times, with many noting that technicians arrive quickly and are efficient in resolving issues.
What plumbing services does Clarke Kent Plumbing provide?
Clarke Kent Plumbing offers a range of services, including drain cleaning, water heater installation, and pipe repair under plumbing services; gas line installation, gas leak repair, and gas appliance installation under gas services; and emergency repairs, leak detection, and emergency drain unblocking under emergency plumbing.
What do Clarke Kent Plumbing clients say about the work?
Clients often highlight the professionalism and efficiency of the technicians, with specific praise for staff like Travis and Juan, who are noted for their thoroughness and ability to explain issues clearly. Punctuality and quality work are recurring themes in reviews.
What are the hours of operation for Clarke Kent Plumbing?
Yes, they provide gas services including gas line installation, gas leak repair, and gas appliance installation. Clients appreciate their expertise in handling these specialized services, ensuring safety and compliance.
How long has Clarke Kent Plumbing been in business?
Clarke Kent Plumbing has been serving Austin and surrounding communities since 1986, indicating a long-standing commitment to quality plumbing services.