Community Care.

Customer Feedback Summary: DO NOT BOOK AN APPOINTMENT! Had an appointment at 2:30, got there 20 mins early, checked in at 2:30....I was 6 in line. Waited over 2 hours for my "appointment". 1st come 1st serve...they dint tell you that. U go anytime and just check in....has to wait 2-4 hrs...u cant leave or u will loose your spot in line. Staff is M.I.A, good luck finding someone at the desk to check you in. It took 15 mins for someone to come from the back to check the one in ahead of me. Then another 20 mins for the guy to come back to check me in....even though I was physically right behind the person in line before me. The old walk in clinic was easier. The old clinic u made an appointment. The old clinic did not make being seen a RAT RACE. If I could leave negative stars I would. Great place! Doctors and nurses were very kind, knowledgeable, and friendly. Thank you for all that you do! Las personas que trabajan ahi brindan una excelente atención. Management does not exist here, long wait times, unprofessional staff and constantly rotating staff, Horrible! This is the worst place ever. They use to be fast and friendly. But ever since they stopped the counseling/mental health service. This place just don’t care for the people anymore. I can said that for all of the community care location. Waiting time is ridiculously long for a pediatrician. I won’t be returning. I already have all my children being seen at ARC and they are super friendly and caring. They also provide better access to communication for the deaf opposed to community care where the receptionist say “oh we can’t write on paper back and forth” well then that tells me you’re incompetent for the job after failing to verify an ASL interpreter for the appointment!! Y’all just lost 3 long time patients of the community care clinic. This clinic uses a call center and it is almost impossible to get through to the actual clinic....