Crosstown Properties

Crosstown Properties has been caring for Austin and surrounding neighborhoods as a professional, family-owned property management company since 2004. Jim is our broker, proprietor, and property manager. He is enthusiastic about professional property management and owner rights protection. Molly and Jeff have worked together since childhood in the family business and are now involved in listing, administration, growth, and development. Mary, our awesome office manager and rockstar mom, manages many small details. We are a family business with almost 20 years of shared experience. Our management systems work, and we depend on them. You can use our system and experience to succeed today.

Reviews for Crosstown Properties indicate that most tenants are delighted with the level of professionalism and responsiveness. Positive feedback is often given to Jim as his communication is on point. Additionally, repair requests are dealt with quickly, the latest example being heating and AC issues, which were fixed within a day or two. Others have been long-term tenants and have nothing but praise for Crosstown Properties, they would recommend it in a heartbeat. Also, tenants appreciate the sensitive way Jim and his employees address kids’ issues during the repair. Uniformly, review writers have a high opinion of Crosstown Properties management, one new tenant also said the maintenance and moving process was smooth due to the firm’s proactiveness. A central theme is that Crosstown Properties does not disappoint when it comes to client-centered management and maintenance and tenancy services. They give a tenant privacy as long as they comply with the tenancy agreement. Property owners under Crosstown’s visitation also commend its efficient candidate selection and problem-solving strategies. By giving timely feedback and making sure all client issues are sorted professionally, they have built a really efficient machinery. Renter turnover is very low, and successful advice on operating other property management businesses is frequent. Clients renting for the first time have also written accounts of their moving process, which their tangible interactions with Jim and his maintenance manager left a good first impression that holding them back from cashing on the market was just a decision away. Other clients have said that Crosstown Properties is the only management company they would trust their properties with. Generally, all renters say that moving around military bases poses a challenge. Still, Crosstown Properties’s courteous staff made them feel welcome and their rentals like home.