Austin Driving School has been operating since 1977 on a famous Sixth Street in Austin. The school’s fleet of cars has evolved along with its location. From the Oldsmobile Cutlass Supreme, Buick Century, and Ford Pinto, they’re now using Toyota Corollas. Austin Driving School no longer occupies Sixth Street, and now operates in Far South, South, and North Austin.
The real draw of Austin Driving School is its famed burro. He is present in every driver's education vehicle. Although some people mistakenly recognize this as a rabbit, it remains a mystery how this burro learned to pilot a car. Ed the driver is a familiar sight in Austin’s driver’s training vehicles, teaching teenagers to drive and then their children and grandchildren. Since they met when the couple walked out of their wedding ceremony, Ed had already sat on top of their car. As of the time Austin Driving School was founded, Ed the burro has been a constant part of its history. However, the main reason for the company’s success is its instruction in defensive driving and road safety. Although it can teach a burro how to drive, a burro cannot fully appreciate the cognitive aspects of driving. Defensive driving and safety are the main features of Austin Driving School, and this is what sets them apart from their competitors.
Reviews Summary
Reviews for the driving centre are overwhelmingly positive with most test-takers highlighting the staff's professionalism and dedication. Most customers attest to the centre's punctual waiting times and patient, friendly instructors. Some students express their appreciation for test observers, who go beyond their duties by providing pointers and constructive criticism on driving techniques. The centre's customer service excels, with several reviewers having to reschedule their tests because of unexpected cancellations, but the staff impossible to please. Middlehouse's reviews are punctuated by recommendations, with many differentiating it from the competition. A recurring theme for diversity and customer service.
Frequently asked questions
7 questions
What do driving school clients say about their experience with instructors?
Many clients praise the instructors for being friendly, professional, and providing useful feedback during lessons and tests. Specific mention of instructors like Mr. Jackson and Justin highlights their ability to create a comfortable learning environment.
Does Austin Driving School offer services for taking driving tests, and how do customers feel about the process?
Yes, they provide Road Test, Driving Test Scheduling, and Car Rental for Test. Customers report a smooth testing experience, with many noting the efficiency and professionalism of the staff during the road test process.
Can I schedule driving lessons for beginners at this school?
Yes, Austin Driving School offers Beginner Driving Lessons, Advanced Driving Lessons, and Refresher Driving Lessons. They cater to all skill levels, ensuring a tailored approach to each student's needs.
What types of customer service does Austin Driving School provide?
They offer Appointment Scheduling, Inquiries and Support, and Walk-in Service. Reviewers appreciate the quick attention and helpfulness of the staff, making the scheduling process easy and efficient.
Who is the driving instructor known for helping students overcome anxiety?
Instructor Victor is noted for his ability to help students with anxiety, as one client mentioned overcoming their fears in just two lessons. His calm demeanor contributes to a supportive learning environment.
What services does Austin Driving School provide for customer inquiries?
They offer comprehensive customer service, including Appointment Scheduling, Inquiries and Support, and Walk-in Service, ensuring that clients have access to assistance when needed.