We are Five Star Painting of Austin, a company that provides professional, high-quality residential and commercial painting services. Our goal is to transform your property into a beautiful living space where you can imagine and create your dreams. Our superior customer service will make you happy, while our expert painting team will create the highest quality results you desire. We offer a stress-free painting experience with online scheduling and free on-site estimates.
Reviews Summary
Five Star has received positive reviews, thanks to its professional, honest and responsive team. Clients appreciated these qualities in the frontline staff and project managers, especially Karlos Salinas and Dan Pierce. The excellent service was also extended to the painting crews which were competent, hardworking and clean. Many clients were pleased with the transformation their rooms underwent after being painted. A project manager's constant communication to the client was another positive characteristic that customers noticed. The project's time frame was achieved, and the team was reliable. Five-star clients are pleased with the quality of the paint and the friendly employees’ attitude. True, the color consultants were able to assist and make various clients make the right choices to change the homes' look. Every client was thorough and had a unique painting experience with the absolute value for their cash through too-forgettable painting. The company is highly recommended by happy clients for their professionalism and top-quality work.
Frequently asked questions
7 questions
What do Five Star Painting of Austin clients say about the work?
Clients frequently highlight the professionalism and responsiveness of the team, particularly praising project managers like Dan and Dalilah for their communication. Many reviews also commend the quality of the painting and meticulous attention to detail.
Does Five Star Painting of Austin offer free estimates, and how do clients feel about the quoting process?
Yes, they provide complimentary, on-site estimates. Reviewers appreciate the clarity and thoroughness of the quoting process, noting that estimators like Karlos deliver detailed quotes promptly, which enhances the overall experience.
What services does Five Star Painting of Austin provide?
They offer a range of services including Interior Painting (Wall Painting, Door & Trim Painting, Cabinet Painting), Exterior Painting (Siding Painting, Trim & Soffit Painting, Door & Window Painting), Drywall Repair (Patching Holes, Texturing, Water Damage Repair), and Power Washing (House Washing, Deck Cleaning, Fence Cleaning).
What are the operating hours for Five Star Painting of Austin?
Can I get my drywall repaired by Five Star Painting of Austin, and what do customers say about their repair work?
Yes, they handle drywall repair including patching holes and water damage repair. Reviewers have noted the exceptional quality of their repair work, with many stating that the results were seamless and indistinguishable from the original surface.
How does Five Star Painting manage scheduling for projects?
They offer easy online scheduling for projects, which many clients appreciate. Reviewers have mentioned that the team is flexible and accommodating, often working around client schedules to ensure timely project completion.
Where is Five Star Painting of Austin located?
500 N Capital of Texas Hwy building 2, Austin, TX 78746, USA
Location & directions
Austin, Texas
Five Star Painting of Austin
Painter
Address
500 N Capital of Texas Hwy building 2, Austin, TX 78746, USA
BEWARE - The engagement started very positive with a very professional consultation and estimate process, but then quickly went downhill from there. Lack of surface prep left paint ridden with debris. I have never seen such poor execution of a fairly simple process. However, that was not even the worst part of the whole interaction with Five Star Painting.
When expressing these concerns to Five Star Painting's project manager, I was met with extreme hostility and an absolute lack of understanding. Instead of having a discussion about my concerns it was immediately escalated to a "production manager" - almost as if this happens quite often . . . For a paint company, they sure do not understand paint, let alone customer care.