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Fond Memories Pet Cemetery & Crematorium

Name: Fond Memories Pet Cemetery & Crematorium
Address: Austin, US
Telephone: +15122913584
Rating: 4.7662

77 reviews

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+15122913584

Open 9:00 AM-5:00 PM now

8204 N Lamar Blvd c24, Austin, TX 78753, USA Get Directions

pet cremation BEST Pet Cremation Services in United States BEST Pet Cremation Services in Texas

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ABOUT Services Excellence Summary

Pet owners have a special obligation to make decisions for their pets. We will guide you through the cremation process in collaboration with your veterinarian clinic to meet your needs and those of your pet. Good memories are treasured, and you can remember your deceased pet uniquely by keeping the cremated remains with you. In a private cremation, your pet is the only pet in the cremation chamber for the entire time. After the process is done, you will receive the cremated remains of your pet only. The communal cremation requires that your pet is gently placed in the crematory with other pets. After the cremation process is done, the remains of all animals are collected and taken home in one of our pet cemeteries and placed in one of our communal graves. Your pet's remains will not be returned when you select a communal cremation, and you may need to choose a memorial paw print engraved with your name to keep the memory of your pet alive forever.

SUMMARY Reviews Summary

Fond Memories consistently receives high marks for its comprehensive and compassionate handling of pet cremation. Many reviewers remarked on the excellent customer service, ease of working with their caring team, and beautiful cremation memorial. Some remarked the attention to detail, including the quality of the urn presentation, and its meaningful impression of their pet. Indeed, the company even extended this to identify potential issues and maintain their professionalism and care. Despite a challenge from one customer, professional customer service manager Robert provided a compassionate response and resolved the issue easily. In the end, most reviews expressed their grief with the situation but their overwhelming joy and gratitude. Pet owners who used the service in their time of loss were overwhelmingly impressed with the attention and empathy shown to them and their companions, ensuring repeat customers and a high recommendation rate.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (7)

highly recommend ... (4)

wonderful servic ... (3)

very grateful (3)

on time (2)

absolutely amazi ... (2)

very helpful (2)

very kind (2)

greatly apprecia ... (2)

highly professio ... (2)

Cons

dirty (1)

not recommend (1)