Outstanding recommendation for the good folks at GreenTex Windows!
After 23 years in our house, it was time to replace the original metal framed windows that the builder put in. We never liked these, and it was time for a serious upgrade. After doing a lot of research we selected 3 candidate companies to explore and GreenTex was easily the one at the top of our list. We liked the fact that they are family owned and place a high value on integrity and honesty.
Our first experience was with the sales consultant, Bill. Bill was extremely knowledgeable and took the time to explain everything and address all our questions. There was no high pressure or rush to make a decision (unlike other companies!!) and he did everything he could to help us meet our budget objectives while maintaining a high standard of the final look & functionality of each window. We went with their vinyl offering and he walked us through all our options. In the end, we knew exactly what we would be getting, how they would operate, look, and enhance our home. Both my wife and I were really impressed with the company from that moment on and we signed up.
Next up was our construction lead, Dave. Dave was super friendly and came out to take exact measurements of each window and re-reviewed everything with us to make sure that there were no questions left unanswered. During his time here, we decided to make a few tweaks to our selections and GreenTex accommodated us at every turn. Dave also explained the timetable and gave us a good estimate of what to expect as far as the actual install process was concerned. After this, the window order was submitted, and we sat back expectantly waiting for our installation. Several weeks later we were advised that the window order had been delivered to their warehouse and we agreed upon a start date.
The morning of our install, the crew arrived on-time and got straight to work. It's always a bit nervous providing strangers with complete access to your house, but Damien, Azan, Colt & Andy were the best crew we could have hoped for. The quality of the windows is one thing, but the quality of the crew is equally important. They were professional, courteous, and maintained the high integrity that we entrusted to GreenTex from the beginning. These gents were exceptional from start to finish. The windows are great, but the workmanship of the install was superior. Side note... don't listen to the "F.U.D." from the big-name window companies; the removal and install was done perfectly. We have a lot of brick work and GreenTex never touched our bricks and replaced/resurfaced the mortar.
The windows themselves exceeded our expectations. The build quality is amazing, and they operate smoothly and are consistent from one window to the next: no product variation. They also look fantastic both inside the house as well as from the curb. Our neighbors love the way our house looks and the new windows have raised the bar on curb appeal!
Once they were finished, Dave followed back up with us. "Do not sign or submit the final payment until you have looked over everything and are 100% satisfied". They go out of their way to make sure you are happy from start to finish. Let's face it, having new windows installed is a significant investment. You want to make sure that everything is done right because you live with the results.
GreenTex goes out of their way to make sure it is all done "right"! Completely satisfied.
Highly Recommended!
... and as always... I will update this review if anything were to change - Cheers!
I was so worried about the mess that would be created after my windows were installed as I am elderly and live alone. Colt, Damien, Azan and Andy went out of their way to make sure that my windows were installed perfectly and the house was even more immaculate after their clean up. I cannot be more pleased. Their courteousness went beyond expectations. They work very well together. If I have any more projects in the future I will definitely call Greentex.