Compassionate staffAftercare serviceKindness and carePersonalized serviceUnderstanding staffProfessional serviceEfficient serviceGuidance through processSupportive environmentLoving care
About this business
Harrell Funeral Home, a family-owned business, is the biggest funeral home in Austin. We serve Austin and surrounding communities. Because we will always be independent, our achievements will not be measured by our stockholders outside of our community. We are judged by the families and communities we serve presently and in the years to come.
We aim to make the most respected and trustworthy funeral home in Austin. The greatest funeral home in Austin is one where we create lasting bonds and not just shareholders. We are a community-oriented business. We do not fund profit margins but invest in the quality of our relationships.
Reviews Summary
The funeral homes have many positive reviews concerning their aftercare services. Most clients adore Michael, Jason, and Joe's compassion and professional service. The staff went out of their way to help the customers during the difficult time. They collaborated closely with them during the funeral preparations and offered guidance and support. The auxiliary services, which included handling paperwork, showed that the team was highly efficient and exceeded the expectations of clients. Their clients rated them as professional and caring, making them recommendable. Most families would willingly use the service again. The reviews and feedback indicated that the Harrell funeral homes offered clients a second family that was supportive and caring. The funeral homes care for people impassionedly during their grieving process while containing the anxiety and stress related to giving their loved ones a proper send-off. Their assortment of thoughtful and essential aftercare services and the ability to remember minor things that customers had forgotten or didn't know of point to future success.
Frequently asked questions
7 questions
What do Harrell Funeral Home clients say about the work?
Clients frequently praise the compassionate and professional service provided by the staff, especially mentioning individuals like Michael Drebes and Andrew Gonzales for their supportive care during difficult times. The team is noted for their attention to detail and aftercare services.
Does Harrell Funeral Home offer grief counseling and what do customers say about it?
Yes, they provide grief counseling as part of their aftercare services. Customers appreciate this support, noting that it helped them navigate their loss and manage post-service details effectively.
What services does Harrell Funeral Home offer?
Harrell Funeral Home offers a range of services including Funeral Services (Standard Funeral, Cremation Services, Memorial Services), Pre-Planning Services (Pre-Need Funeral Arrangements, Life Celebration Planning, Estate Planning Assistance), Aftercare Services (Grief Counseling, Estate Settlement Guidance, Memorial Resource Coordination), Cremation Options (Direct Cremation, Cremation with Memorial Service, Cremation with Urn Selection), and Burial Services (Traditional Burial, Graveside Services, Veteran Burial Benefits Assistance).
What are the hours of operation for Harrell Funeral Home?
Harrell Funeral Home operates 24 hours a day, seven days a week: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
Can I pre-plan my funeral at Harrell Funeral Home?
Yes, they offer pre-planning services including Pre-Need Funeral Arrangements, Life Celebration Planning, and Estate Planning Assistance, allowing families to make arrangements in advance to ease future burdens.
Who leads the team at Harrell Funeral Home?
The Harrell Funeral Home team is led by Jason Harrell, who is committed to building long-term relationships with the community and ensuring a compassionate, respectful service for families during their time of need.