Meet Justin Boyd, the Vice President and Founder of JB Mortgage Group. Boyd started his lending career at Texas Capital in 2006 and has called Austin home ever since. Texas Monthly Magazine regularly rates him as one of the state's top mortgage originators. In his career, he has managed and originated over $400 million in loans. Justin began JB Mortgage Group to offer his clients more services in addition to his real estate partners. Our team brings over 50 years of lending experience and is here to help you through the loan process.
Using JB Mortgage Group allows you to communicate and have an excellent customer service experience. Our commitment is to provide high-quality customer service to all borrower clients and agent partners through our team-oriented delivery model. This model provides a full spectrum of services for agents and borrower clients, customizable based on their individual needs. JB Mortgage Group is located in Texas, a residential mortgage lender. Our focus is on communication and excellent customer service, and we cater to all customers in and outside of Texas. Our team is entrusted to look out for your loans personal loan concierge to you in your quest to buy a new home.
Reviews Summary
The JB Mortgage Group has been a standout, noted for its sterling client service and professionalism. Among the most appreciated aspects of the company are the financial officers, such as Dee Dee and Josh, pictured as supportive and skilled, going above and beyond to ensure its customers get the help they need. The company's adaptability to difficult potential clients and well-serving self-employed persons or buyers of foreign assets is another positive reviewer. This kind of understanding ensures that the process is efficient for everyone. Given that the actual deal-closure process requires quick decision-making, many reviewers are thankful that JB Mortgage Group is always available for them. The company is also known for helping clients locate cheaper loans, and many of these reviewers have expressed gratitude for the money their funds have saved them. The ultimate aim of the JB Mortgage Group is to ensure that its clients are satisfied and that all necessary information is passed on during the entire process. With a 100% satisfaction rate, this company will continue to be listed as the business's favorite loan provider, as these customers show.
Frequently asked questions
6 questions
What do JB Mortgage Group clients say about the work?
Clients frequently praise the team's responsiveness, professionalism, and smooth transaction processes. Reviewers highlight specific team members like Dee Dee and Josh for their exceptional service and support throughout the mortgage process, making it a seamless experience.
Does JB Mortgage Group handle refinancing services, and how do customers feel about their experience?
Yes, they offer refinancing services including Rate/Term Refinancing and Cash-Out Refinancing. Reviewers commend their quick closing times and effective communication, noting that the refinancing process was handled smoothly and efficiently.
Can I get a loan consultation with JB Mortgage Group?
Yes, they provide loan consultation as part of their customer service offerings. Clients have reported that the team is very helpful in guiding them through the loan process.
What special financing options does JB Mortgage Group provide?
They offer special financing options including loans for self-employed individuals, foreign national loans, and investment property loans. This variety allows them to cater to diverse client needs.
How does JB Mortgage Group support first-time homebuyers?
The team provides comprehensive support for first-time homebuyers, including document assistance and closing support. Reviewers have noted that they felt well-informed and supported throughout the entire process.
Where is JB Mortgage Group located?
8834 N Capital of Texas Hwy #150, Austin, TX 78759, USA
Location & directions
Austin, Texas
JB Mortgage Group
Mortgage Broker
Address
8834 N Capital of Texas Hwy #150, Austin, TX 78759, USA
I had a horrible experience working Justin and JB Mortgage.
I never leave reviews, but my experience was so miserable that I had to in this case.
I've seen another person describe their experience working with JB as traumatic. Now I know why...
Never intend to work with them again. NEVER