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Review Keywords Analysis

US / TX / Austin
Macy's photo
Macy's photo
Macy's photo
Macy's photo
Macy's photo

Macy's

Address: 3311 Esperanza Crossing, Austin, TX 78758, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Clothing Sales Dresses $30 - $80 Call to Book
Jeans $40 - $70 Call to Book
Handbags $50 - $150 Call to Book
Cosmetics Makeup Application $20 - $50 Call to Book
Skincare Consultation $10 - $30 Call to Book
Fragrance Sales $20 - $100 Call to Book
Jewelry Sales Watches $100 - $500 Call to Book
Rings $50 - $300 Call to Book
Necklaces $40 - $200 Call to Book
Sales Promotions Seasonal Discounts Varies Call to Book
Clearance Sales Varies Call to Book
Exclusive Member Offers Varies Call to Book

What people love

From reviews
Friendly staff Great customer service Good sales Clean and organized Amazing selections Fair pricing Helpful staff Great quality Discounts Easy checkout

About this business

Macy's, established in 1858, is the Great American Department Store - an iconic retail brand with over 740 stores across the country. Macy's offers high-end fashion brands such as Calvin Klein, Clinique, and Estee Lauder at The Domain. Macy's has a wide selection of shoes, clothing, and gifts in selected stores. Visit us at 3311 EsperanzaXing Austin, TX 78758.

Reviews Summary

The Macys store scored highly on customer service, with many shoppers giving glowing recommendations of the shop assistants. The Mac and Clinique/Sephora makeup counters stood out for their helpful and awesome employees who assisted shoppers with the latest makeup trends. Shoppers expressed their approval with the variety of discounted items and the Macy's calm, and the organized atmosphere that makes shopping pleasant. Nearly all shoppers are happy with the quality and prices of the products, many of them feeling that the sales assistance team went above and beyond to meet their requirements. Visitors lauded staff in all sections of the store, including busy sale places like the return counter and Jewelry departments. Macy's online and offline shoppers, skincare and fragrances find their way into the store and are satisfied with what they get. The mix of great service, product quality and price discounts offered to shoppers spurred repeat visits, this also includes even shoppers picking up the fragrance every time they pass. The store's Jewelry Section stands out for having product experts who go the extra mile to provide reliable advice, shoppers can find macys to buy fragrances and be glad the sales associates can offer much-needed goods to meet their requirements. The retail store received positive feedback from customers and a 5-star rating out of the data, with some reports suggesting that the data was incomplete, showing a lack of parity between customer satisfaction and high star ratings. A store that receives open and honest five-star reviews consistently is doing something right.

Frequently asked questions

7 questions
What do Macy's clients say about the customer service?
Reviewers frequently praise the friendly and helpful staff, with specific mentions of great assistance in the jewelry and cosmetics departments. Many highlight the polite service at the return area and the overall positive shopping experience.
Does Macy's offer a variety of fashion accessories in Austin?
Yes, Macy's provides a wide selection of fashion accessories, including handbags, jewelry like watches and necklaces, and cosmetics such as makeup and skincare products. They also have seasonal discounts and exclusive member offers.
Can I find seasonal discounts at Macy's in Austin?
Absolutely! Macy's offers seasonal discounts, clearance sales, and exclusive member offers that vary throughout the year, providing customers with opportunities to save on their purchases.
What types of clothing does Macy's sell?
Macy's features a diverse range of clothing, including dresses, jeans, and handbags, catering to various styles and occasions. Customers can find high-end fashion brands like Calvin Klein and Clinique.
How does Macy's handle makeup application and skincare consultations?
Macy's offers makeup application services and skincare consultations, helping customers choose the right products for their needs. Reviewers have noted the helpfulness of staff in these areas, enhancing the shopping experience.
What kind of jewelry can I find at Macy's?
Macy's has a variety of jewelry options, including watches, rings, and necklaces, ensuring that customers can find the perfect accessory for any occasion.
Where is Macy's located?
3311 Esperanza Crossing, Austin, TX 78758, USA

Location & directions

Austin, Texas
Macy's
Fashion Accessories Store
Address
3311 Esperanza Crossing, Austin, TX 78758, USA
Hours
Closed Now
Macy's Reviews · 4.0 average
0 Reviews
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