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McCullough Heating & Air Conditioning

Name: McCullough Heating & Air Conditioning
Address: Austin, US
Telephone: +15122800011
Rating: 4.67

100 reviews

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+15122800011

Open 00:00-23:59 now

2620 Buell Ave, Austin, TX 78757, USA Get Directions

air conditioning contractor Best Air Conditioning Contractors in United States Best Air Conditioning Contractors in Texas hvac contractor Best HVAC Contractors in United States Best HVAC Contractors in Texas

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ABOUT Services Excellence Summary

Austin's oldest family-owned heating and air conditioning company, McCullough Heating & Air Conditioning, also happens to be Austin's most important energy conservation company. We've been serving the Greater Austin area with reliable, trustworthy service since 1977. Our industry-leading service ensures high-quality indoor and outdoor air quality. You should be aware of two things about us. We resolve difficulties, and we are home comfort specialists. Our philosophy is that we are trustworthy and pro-customer. The principal focus is on values and savings. We have a strong ethical business policy.

SUMMARY Reviews Summary

The reviews are overwhelmingly positive, with many of them recalling specific interactions with the technicians. Reviews frequently praise the swift response times of technicians like Sheldon, Alonzo, and EJ that are brief and get the job done. These individuals receive praise for their technical acumen and respectful demeanors. The proficiency of recent system check-ups, with Kyle and James specifically named, is highly praised. In very critical situations, like pregnant homeowners with broken ACs, McCullough reveals itself to be compassionate and quick to react. Many reviews emphasize the technician’s openness and advice on how to move forward, making them valuable partners in all encounters. Since they are always professional, McCullough's team is usually immaculate after a service call, pointing to a culture of concern for both customers and their homes. The narrative of trusting the company, some names like Chris and Joel, and understanding the material in other jobs is consistent in the reviews. Over and over, clients express how grateful and inclined to use the company in the future they were. McCullough seems to be committed to quality service and treating their customers well, thanks to the plentiful and enthusiastic recommendations.

John Doe left a 5 star review

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Reputation Change over time

Pros & Cons

PROS

recommend (8)

on time (5)

excellent servic ... (5)

very knowledgeab ... (4)

very happy (3)

use them again (3)

highly recommend ... (3)

great job (3)

great service (3)

very professiona ... (2)

Cons

overpriced (1)

upset (1)

terrible (1)

terrible experie ... (1)

rude (1)

unprofessional (1)

unorganized (1)

horrible (1)