MoreHands, Inc. is a family-owned business started by Greg Norrell in early 2000. MoreHands Austin has grown to offer professional cleaning services to the residents of Austin. MoreHands Austin has been offering premium quality maid service. Our goal is to make sure that you can be free to handle more important tasks than cleaning. MoreHands Austin's team of experts have been recognized for their outstanding work. In 2019, 2020, and 2021, we won the site's annual Best of Austin Awards.
MoreHands, Inc. is a family of siblings, cousins, and friends. Our extended family helps us take care of each other all around Austin. MoreHands, Inc. is responsible for all of the customer service, sales, and marketing activities. The company has employees and contractors who work together to provide the best home cleaning service. MoreHands, Inc. manages the morehandsmaid.com website, email, and chatbot marketing, as well as any additional associated domains.
After every visit, we request feedback from you. If you experience any issues with your service, we will fix it. Would you like the same team of cleaners to clean your home each time? Let us know when you sign up if you'd like the same team every time. Each team is supported by quality control inspectors to ensure that you receive the sparkling results you expect.
Reviews Summary
The reviews emphasize the excellent, professional cleaning service of More Hands, with delighted clients stating that their homes were pristine, and they were pleased with the results. Many customers praised the reception staff's helpfulness, consistency, and responsiveness in managing scheduling, add-ons, and queries, using an app. The majority of clients said that the cleaners were proactive, did not require instruction, and performed a complete cleaning in 2 hours, revealing their professionalism. Several homeowners stated that this was the best cleaning service they had engaged with, and they were pleased with their consistent manner. Most said that the company makes it easy to communicate, even when they need to cancel or amend their dates, as it is easy. Some clients prefer the efficiency of having two cleaners, reducing stress and completing the difficult tasks that make their lives easier, while they do not miss the former company that had poor quality and canceled jobs. Some clients said that MoreHands makes it easier to forget the stress of having a clean and organized home, and one customer said that the company's peace of mind and stress-free scheduling was so helpful that they could not live without it. Many customers warmly recommended the company.
Frequently asked questions
7 questions
What do Morehands Maid Service - Austin clients say about the work?
Clients frequently praise the team's punctuality, thoroughness, and attention to detail. Reviewers highlight how the cleaners leave homes spotless and often go above and beyond expectations, making the service a favorite for many.
Does Morehands Maid Service - Austin offer eco-friendly cleaning options?
Yes, they provide eco-friendly cleaning as part of their specialty cleaning services. This option is appreciated by clients looking for environmentally conscious solutions.
What hours is Morehands Maid Service - Austin open?
Their hours are Monday: 7:30 AM-5:30 PM, Tuesday: 7:30 AM-5:30 PM, Wednesday: 7:30 AM-5:30 PM, Thursday: 7:30 AM-5:30 PM, Friday: 7:30 AM-5:30 PM, Saturday: 8:00 AM-4:00 PM, and Sunday: Closed.
Can I request the same cleaning team for each visit?
Yes, you can request the same team of cleaners each time you book a service. This is encouraged to ensure familiarity and consistency in your cleaning experience.
What types of cleaning services does Morehands Maid Service - Austin provide?
They offer a range of services including Residential Cleaning (Standard, Deep, Move In/Out), Laundry Services (Washing and Folding, Ironing), Specialty Cleaning (Eco-friendly, Post-Construction), and Add-on Services (Window Cleaning, Baseboard Cleaning).
How does Morehands Maid Service - Austin handle feedback and quality control?
After each cleaning, they actively seek client feedback and have quality control inspectors to ensure high standards are met. This commitment to service improvement is well-received by customers.