Excellent customer supportFair pricingSystem reliabilityKnowledgeable staffEffective energy productionProfessional installationEnergy cost savingsSatisfactory installationHelp with rebatesMaintenance-free operation
About this business
NATiVE was founded with the idea of a net zero builder that offers sustainable home designs and construction. There are only a few solar contractors for NATiVE Solar. When we founded NATiVE Solar, we had a limited number of solar contractors to offer an optimal solution to impact-driven homeowners.
Hill Country EcoBuilders was founded in Texas Hill Country in 2007 under the brand Hill Country EcoBuilders. The company’s mission was to create affordable, zero-energy custom green homes.
HCEB’s experience in building net-zero energy homes using renewable energy systems was invaluable and it created Hill Country EcoPower to concentrate on the integration of renewable energy systems.
Reviews Summary
Client reviews of Native Solar are predominantly positive, with the key plus points being world-class customer support, outstanding product quality and rapid issue resolution. Multiple customers have commended the company's excellent longest working customer support, commitment to problem-solving as soon as it arises, warranty loyalty, timing, and supportive staff members. Many clients mention a smooth project process from start to finish, including hassle-free installation, and company communications were timely and information-loaded and majorly customer-oriented. They also highlight the excellent solar panel output working for different clients in long-term and ease of financing when needed. With a good warranty for all the panels, unlike many companies where a client may face problems accessing the same. Ninety percent of customers allude to Native as one of the top picks in the industry, and a large fraction of them want to work with the company again should they need any service in the future. Many more are satisfied and their energy consumption remains much lower and cheaper on a monthly basis. Many more reviews indicate other clients are impressed with the work, and another franchise is already on the que to avoid missing an opportunity. Products are reliable and durable for more than five years. Native Solar has a considerable number of positive reviews, with the average rating hovering around four and a half stars, which puts them as one of the top five solar installation company nationally. Client testimonials are available on the company website and other trusted review sites and can also be provided upon request. Clients also have a chance to leave reviews after the end of a project to show their satisfaction or raise concerns. The good reviews significantly raise a high level of trust in the company. Because of this and other factors, it will have a higher client base in the future.
Frequently asked questions
7 questions
What do NATiVE Solar clients say about the work?
Clients frequently praise the team's professionalism, responsiveness, and the quality of their installations. Many reviewers highlight the seamless process, attention to detail, and how the team handles paperwork for rebates and tax credits, making it easier for homeowners.
Does NATiVE Solar offer financing options for solar installations?
Yes, they provide financing and incentives consultation, including rebate eligibility assessment and tax credit application assistance, helping homeowners navigate their financial options effectively.
How does NATiVE Solar handle solar panel installation in Austin?
NATiVE Solar offers residential, commercial, and solar carport installations. They are known for their attention to detail and have received positive feedback on the quality of their installations from numerous clients.
Can I get a consultation for solar system maintenance from NATiVE Solar?
Yes, they offer solar system maintenance services, including system inspections, control panel replacements, and inverter replacements, ensuring that your solar system operates efficiently.
What do customers say about NATiVE Solar's customer support?
Customers often mention the excellent customer support provided by the team, noting their responsiveness and willingness to assist with any issues, including warranty claims and installation follow-ups.