Old Dominion Freight Line offers quality services, such as LTL pickup, delivery, and residential relocation in North America. They also provide international LCL help and competitive transit times.
For more than 85 years, they've kept promises. Their best LTL delivery services guarantee your shipment arrives on time and intact. They have an excellent reputation for on-time delivery and low damage claims. They excel at solving shipping problems. This is the organization's philosophy. This is what it stands for.
The organization's success is your success, so Old Dominion is always available as shipping partners. Whether you have a considerable shipping firm or a modest one, they offer freight services to meet your specific requirements, which range from normal LTL shipping to expedited shipping. Call them or use the three steps below to get started with Mastio & Company, the top National LTL Carrier.
Reviews Summary
The reviews indicate general satisfaction with the service provided by Old Dominion Freight Lines. Customers and employees alike have stated that the company provides high-quality service. Customers report that broken packages are uncommon, and their freight is consistently delivered by polite, helpful, and efficient drivers. The staff, including Kim, who schedules freight, was noted for their professionalism and ability to provide excellent customer service. The review also speaks about the company's good communication and on-time delivery. FedEx, which was previously preferred by some customers, was criticized for disappointing service, and several clients stated that they would no longer use the courier service. The majority of review and communication reviews combined demonstrated a desire to continue doing business with Old Dominion because of its reliability and quality.
Frequently asked questions
7 questions
What do Old Dominion Freight Line clients say about the work?
Clients frequently praise the team for their punctuality, friendly service, and professionalism. Specific staff members, like Kim, are highlighted for their helpfulness, making scheduling a pleasure. Overall, customers appreciate the care taken to ensure deliveries arrive undamaged.
What services does Old Dominion Freight Line provide for freight transportation?
They offer Standard Freight Shipping, Expedited Freight Shipping, and Heavy Machinery Transport. Additionally, their services include Residential Delivery, Commercial Delivery, and Scheduled Delivery, along with Basic Packaging, Valuable Item Packaging, and Palletizing Services.
How does Old Dominion Freight Line ensure timely deliveries?
They have an industry-leading track record of on-time delivery and a low claim rate, which reflects their commitment to solving complex shipping issues and keeping promises for over 85 years.
Can I get residential delivery services from Old Dominion Freight Line?
Yes, they provide Residential Delivery as part of their delivery services, ensuring that shipments are handled with care and delivered to homes efficiently.
What are the operating hours for Old Dominion Freight Line?
Their hours are as follows: Monday: 8:00 AM - 5:00 PM, Tuesday: 8:00 AM - 5:00 PM, Wednesday: 8:00 AM - 5:00 PM, Thursday: 8:00 AM - 5:00 PM, Friday: 8:00 AM - 5:00 PM, Saturday: Closed, Sunday: Closed.
Does Old Dominion Freight Line handle heavy machinery transport?
Yes, they offer Heavy Machinery Transport as part of their freight transportation services, catering to businesses with specialized shipping needs.