Great communicationResponsive staffProfessional staffFriendly staffQuick repairsAttentive serviceAbove and beyond serviceEfficient managementSkilled maintenanceTrustworthy management
About this business
Rollingwood Management, Inc. is Austin investors' preferred choice. Our comprehensive and proactive approach to Austin Property Management has made us the best in the business since 1986. Our fully licensed team's goal is to get the most from your rental property investment by delivering top-notch management services. We only do one thing: property management. As a result, we specialize in the art of managing rental properties. Rollingwood Management makes Austin property management easy for you. Take a moment and look at our website and reviews that are available online.
Reviews Summary
Rollingwood Management reviews are overwhelmingly positive. The majority of the repetitive reviews stress that this organization goes beyond merely renting properties, emphasizing that they treat tenants and homes like family. All issues brought to the management review are promptly resolved, with Nathan, Dan, and Anthony all receiving positive calls-out for their excellent customer service and quality service, with many positive testimonials. Many participants called them professionals, noting that they were ethical and reliable in their work. Deborah and Christopher frequently received praise for their friendliness and readiness to solve any problems that arose, indicating a strong team spirit among employees. Past interactions with the property management team have been reported to be stress-free and friendly, with management always providing them with all the information they needed. The team anticipates that the company will continue to improve its service, and only happy clients are currently working with them, with many noting that they would recommend their services to others. For example, a demonstration of this is that after renting with them for a long time, some tenants have even gained enough confidence to permit them as a manager of their other properties, and they are said to experience the same good experience.
Frequently asked questions
7 questions
What do Rollingwood Management, Inc. clients say about the work?
Clients frequently praise the team's responsiveness and professionalism, highlighting staff like Deborah and Michael for their quick communication and effective maintenance solutions. Many reviews mention the team's attentiveness and the quality of service provided, ensuring a positive rental experience.
Does Rollingwood Management, Inc. handle emergency repairs in Austin, and what do reviewers say about their response time?
Yes, they handle emergency repairs, with reviewers consistently noting their prompt response times. One client mentioned that their AC was replaced within 48 hours during a heatwave, showcasing the team's commitment to urgent maintenance needs.
Can I get assistance with lease negotiation from Rollingwood Management, Inc.?
Yes, they offer lease negotiation services, including lease review and renewal assistance. Their team is known for guiding clients through the application process, ensuring a smooth transition for tenants and property owners alike.
Does Rollingwood Management, Inc. provide property inspections?
Yes, they conduct various property inspections, including routine inspections, move-in/move-out inspections, and emergency inspections. This thorough approach helps maintain property standards and ensures tenant satisfaction.
What types of tenant support does Rollingwood Management, Inc. offer?
They provide comprehensive tenant support, including handling maintenance requests, emergency assistance, and serving as a communication liaison between tenants and property owners. This support is praised in multiple reviews for its effectiveness.
How long has Rollingwood Management, Inc. been in business?
Rollingwood Management, Inc. has been serving Austin investors since 1986, establishing a long-standing reputation for quality property management services.
Where is Rollingwood Management, Inc. located?
3355 Bee Caves Rd Suite 504, Austin, TX 78746, USA
Location & directions
Austin, Texas
Rollingwood Management, Inc.
Property Management Company
Address
3355 Bee Caves Rd Suite 504, Austin, TX 78746, USA