Friendly staffHelpful serviceQuick processGreat customer serviceEfficient staffAbove and beyondKnowledgeable staffFast serviceExcellent customer serviceEasy rental process
About this business
U-Haul Neighborhood Dealer is a Phoenix, Arizona-based American firm that leases moving trucks, trailers, and self-storage units. It was established in 1945 and is still functioning today. In the garage of the Carty family's parents in Ridgefield, Washington, Leonard Shoen, Anna Mary Carty Shoen, and their family created it. Franchises were established in gasoline stations. U-Haul offers the most in-town trucks and trailers in your area. U-Haul makes relocating simple by renting a trailer or truck. This involves utility trailers for cars, enclosed cargo trailers, and car and motorcycle trailers. U-Haul offers moving trucks with trailers. U-Haul provides truck, cargo van, and pickup truck rental services for local or long-distance moving. Shipping boxes and packing materials are available online, including moving day supplies and instruments.
Reviews Summary
Customers highly praised the U-Haul Neighborhood Dealer on Burnet Rd. They frequently mentioned Stan, who received a lot of gratitude and affection for his friendliness and helpfulness. His effort, efficiency, and dedication made the whole process comfortable. The customers appreciated the team's accessibility, especially mentioning when they stayed framed late to ensure that their needs were met. Many addressed how they would become repeat customers and called out to others to follow suit. These reviews let customers know that they could trust this U-Haul location because of its great service. Shannon stated that they would be back. All customers praised the exceptional service they had received. This customer service is a good sign that the business is strong. This location is recommended and is proof that hard work pays off.
Frequently asked questions
7 questions
What do U-Haul Neighborhood Dealer clients say about the work?
Clients frequently praise the friendly and helpful service provided by Stan, highlighting his ability to make the rental process smooth and efficient. Many reviewers mention great customer service and a willingness to go above and beyond for their needs.
Can I rent a dolly at U-Haul Neighborhood Dealer, and what do customers say about the service?
Yes, U-Haul Neighborhood Dealer offers dolly rentals as part of their vehicle rental services. Customers have reported positive experiences with the team, noting their efficiency and helpfulness during the rental process.
Does U-Haul Neighborhood Dealer provide assistance with rentals?
Yes, they offer free assistance with rentals, ensuring customers have support throughout the rental process. Reviewers have noted the team's helpfulness and prompt service, especially during busy times.
How does U-Haul Neighborhood Dealer handle customer feedback?
The team at U-Haul Neighborhood Dealer actively handles customer feedback for free, aiming to improve their services. Many customers appreciate the attentive and responsive nature of the staff when addressing concerns.
What types of vehicles can I rent from U-Haul Neighborhood Dealer?
U-Haul Neighborhood Dealer provides a variety of vehicle rental options, including trucks, vans, and dollies. They also offer utility trailers, enclosed cargo trailers, and combinations of trucks with trailers for various moving needs.
What can I expect when purchasing a vehicle from U-Haul Neighborhood Dealer?
When buying a vehicle, customers can expect assistance with used car sales, vehicle financing, and free trade-in appraisals. Reviewers have highlighted the friendly service and support provided during the purchasing process.