Hospital hours may vary due to the COVID-19 pandemic. Every VCA hospital follows safety and health procedures informed by best health practices and state regulations, which can include curbside check-ins, health checks, temperature checks, and social distancing. Visit our website for more information about safety in VCA hospitals. Contact us to know about safety measures before your visit. Please do not allow any kind of "dr" into your pet's system to avoid catastrophic experience
ASPCA Animal Poison Control is a 24-hour animal poison control information hotline that can be reached at (888) 426-4435. If you need to contact an animal poison control agency outside regular hours, please call us.
Reviews Summary
The VCA clinic reviews offer excellent insight. There were multiple commendations for the dedicated, patient, and caring staff. There was convergence on the fact that Dr. Engle and Dr. Pasternak's bedside manner were impressive and that the staff were understanding, empathetic, and eager to ensure that their pets were cared for. The staff stuck to the facility's reputation of putting their pet's health ahead of the money, and customers commended this. Complaints were lodged for the constant scheduling issues, but most participants were willing to return or have countless visits in the future. Many clients said that they mostly took their dogs in for emergency visits, and all were promptly assisted. Of all things, the facility is described as a sanctuary given the warm and helpful staff and clients' actual view on a delicate case.
Frequently asked questions
7 questions
What do VCA Lakeline Animal Hospital clients say about the work?
Clients frequently praise the staff's friendliness, knowledge, and the excellent care provided by veterinarians like Dr. Engle and Dr. Mong. Reviewers highlight their responsiveness, thorough communication, and the compassionate treatment of pets, especially during emergencies.
Does VCA Lakeline Animal Hospital offer emergency care, and how do customers feel about their response time?
Yes, they provide emergency care including emergency examinations and critical care. Reviewers commend the quick response times, especially during urgent situations, noting that the team is attentive and efficient in handling emergencies.
What services does VCA Lakeline Animal Hospital provide?
They offer a wide range of services including Veterinary Consultation, Vaccination Services, Diagnostic Testing, Surgical Services, Behavioral Services, Dental Care, Preventive Care, Pharmacy and Medications, and Emergency Care.
What are the operating hours for VCA Lakeline Animal Hospital?
Can I get a consultation at VCA Lakeline Animal Hospital, and what do reviewers say about their consultations?
Yes, they provide consultations including initial and follow-up appointments. Reviewers often mention the thoroughness of the consultations and the veterinarians' ability to explain health issues and treatment options clearly.
How does VCA Lakeline Animal Hospital ensure safety during visits?
They follow health protocols due to COVID-19, including curbside check-in, temperature checks, and social distancing. Clients appreciate these measures as they enhance the safety and comfort of both pets and their owners during visits.