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VCA Lakeline Animal Hospital

Name: VCA Lakeline Animal Hospital
Address: Austin, US
Telephone: +15122581155
Rating: 4.38

100 reviews

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+15122581155

Closed Now now

12010 Ranch Rd 620 N, Austin, TX 78750, USA Get Directions

emergency veterinarian Best Emergency Veterinarian in United States Best Emergency Veterinarian in Texas

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ABOUT Services Excellence Summary

Hospital hours may vary due to the COVID-19 pandemic. Every VCA hospital follows safety and health procedures informed by best health practices and state regulations, which can include curbside check-ins, health checks, temperature checks, and social distancing. Visit our website for more information about safety in VCA hospitals. Contact us to know about safety measures before your visit. Please do not allow any kind of "dr" into your pet's system to avoid catastrophic experience ASPCA Animal Poison Control is a 24-hour animal poison control information hotline that can be reached at (888) 426-4435. If you need to contact an animal poison control agency outside regular hours, please call us.

SUMMARY Reviews Summary

The VCA clinic reviews offer excellent insight. There were multiple commendations for the dedicated, patient, and caring staff. There was convergence on the fact that Dr. Engle and Dr. Pasternak's bedside manner were impressive and that the staff were understanding, empathetic, and eager to ensure that their pets were cared for. The staff stuck to the facility's reputation of putting their pet's health ahead of the money, and customers commended this. Complaints were lodged for the constant scheduling issues, but most participants were willing to return or have countless visits in the future. Many clients said that they mostly took their dogs in for emergency visits, and all were promptly assisted. Of all things, the facility is described as a sanctuary given the warm and helpful staff and clients' actual view on a delicate case.

John Doe left a 5 star review

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Reputation Change over time

Pros & Cons

PROS

recommend (11)

recommended (4)

highly recommend ... (4)

excellent care (3)

affordable (2)

highly recommend ... (2)

love this place (2)

will be returnin ... (1)

very welcoming (1)

nice staff (1)

Cons

horrible (2)

rude (1)

disappointed (1)

really disappoin ... (1)

not worth (1)

very disappointe ... (1)

disappointed (1)

expensive (1)

uncomfortable (1)

unreasonable (1)