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Wells Solar

Name: Wells Solar
Address: Austin, US
Telephone: +18338993557
Rating: 4.3267

101 reviews

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+18338993557

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3900 Drossett Dr, Austin, TX 78744, USA Get Directions

solar panel company Top Solar Panel Companies in United States Top Solar Panel Companies in Texas

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ABOUT Services Excellence Summary

Happily servicing Texas, Wells Solar is a family-owned company. We are devoted to providing our customers with the best electrical and solar solutions available. Three master electricians inspect every project before completion. Over 6,500 Texas solar power systems have been installed by our industry experts. Our hardworking and knowledgeable team includes expert and seasoned electricians and technicians who have many years of experience. Our team has expertise in various disciplines and fields and guarantees the highest quality craftsmanship. We strive to become the industry standard. Our solar panels come with a 25-year warranty. Wells Solar specializes in solar energy, and our systems are backed by impressive warranties. We recognize that the people of Texas expect dependability and a personal touch from their home service providers.

SUMMARY Reviews Summary

Solar installation customers have left many positive reviews. The majority of the reviewers gave the company 5 star reviews, with less than a 5% negative reviews. The sales staff is kind, open to answering questions, and experienced in consulting. They make the purchase process smooth and less intimidating. In addition, the after-sale customer service team responds promptly to messages and is supportive with any issue reported. Most of the solar electric systems are top of the line and have longevity. Maintenance plans are reasonable, and you can expect your system to last more than two decades. The more the systems are being made to last, the cheaper the cost will be for customers. Most customers would undoubtedly recommend the solar company to their networks.

Dror left a 1 star review

★☆☆☆☆

On TrustAnalytica

Jun 25

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Reputation Change over time

Pros & Cons

PROS

recommend (12)

highly recommend ... (6)

very knowledgeab ... (5)

very helpful (4)

recommended (4)

great company (3)

very professiona ... (3)

on time (3)

very happy (3)

great customer s ... (3)

Cons

not recommend (2)

disappointed (1)

really disappoin ... (1)

no customer serv ... (1)

waste of time (1)

horrible (1)

worst experience ... (1)

unprofessional (1)

no response (1)

Wells Solar Reviews: 101. Average Rating: 4.3

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% summary

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Reviews (1) Google Reviews (100)

Dror

on Trustanalytica

Fix negative reputation Fix negative reputation

The most unethical company I have ever dealt with. On February 3rd. 2022 (16 months ago!), we sent a bank transfer to Wells Solar that represented a 50% deposit ($14,400) for the purchase and installation of two Tesla Powerwalls, for which they promised imminent delivery. The Powerwalls have never been delivered. Their range of excuses for why they have never been delivered is sublime! For the record, Good Faith Energy delivered and installed the two Tesla Powerwalls within 60 days. The product is available on the market. According to their contract, WS is obligated to return the deposit within 7-10 days after termination of service. It has been over 60 days. After filing a complaint with the BBB, WS promised to return the funds between 30-60 days. It has been over 60 days. Wells Solar is the most unethical company I have ever dealt with. Legal action is the only recourse now.