Happily servicing Texas, Wells Solar is a family-owned company. We are devoted to providing our customers with the best electrical and solar solutions available. Three master electricians inspect every project before completion. Over 6,500 Texas solar power systems have been installed by our industry experts. Our hardworking and knowledgeable team includes expert and seasoned electricians and technicians who have many years of experience. Our team has expertise in various disciplines and fields and guarantees the highest quality craftsmanship.
We strive to become the industry standard. Our solar panels come with a 25-year warranty. Wells Solar specializes in solar energy, and our systems are backed by impressive warranties. We recognize that the people of Texas expect dependability and a personal touch from their home service providers.
Reviews Summary
Solar installation customers have left many positive reviews. The majority of the reviewers gave the company 5 star reviews, with less than a 5% negative reviews. The sales staff is kind, open to answering questions, and experienced in consulting. They make the purchase process smooth and less intimidating. In addition, the after-sale customer service team responds promptly to messages and is supportive with any issue reported. Most of the solar electric systems are top of the line and have longevity. Maintenance plans are reasonable, and you can expect your system to last more than two decades. The more the systems are being made to last, the cheaper the cost will be for customers. Most customers would undoubtedly recommend the solar company to their networks.
Frequently asked questions
7 questions
What do Wells Solar clients say about the work?
Reviewers frequently highlight the team's thorough communication, professionalism, and expertise throughout the installation process. Many customers appreciate the attentive support from staff like Jessica Rodriguez and Drew, who ensure clarity and satisfaction during and after the project.
Does Wells Solar offer battery storage systems, and how do clients feel about their service?
Yes, they provide Tesla Powerwall installation, battery maintenance, and battery replacement. Clients commend the team's knowledge and support, especially mentioning staff like Morgan, who effectively guide customers through the battery options available.
What services does Wells Solar offer for solar panel installation?
Wells Solar offers a range of services including Residential Solar Panel Installation, Commercial Solar Panel Installation, Solar Panel Maintenance, Battery Storage Systems, Inverter Services, System Monitoring, Consultation Services, Tax Credit Consultation, Grid Connection Services, and Customer Support.
Can I get a consultation for solar at Wells Solar, and what do reviewers say about the consultation process?
Yes, they offer initial solar consultations and financial consultations. Reviewers often mention the patience and thoroughness of staff like Kristen Meisner, who provide clarity and answer numerous questions during consultations.
How does Wells Solar ensure quality in their projects?
Wells Solar employs a rigorous quality assurance process, with three master electricians inspecting every project before completion. This commitment to quality is reflected in customer feedback praising their exceptional craftsmanship and attention to detail.
What warranty does Wells Solar provide for their solar panels?
Wells Solar offers a 25-year warranty on their solar panels, ensuring long-term reliability and customer peace of mind.
The most unethical company I have ever dealt with.
On February 3rd. 2022 (16 months ago!), we sent a bank transfer to Wells Solar that represented a 50% deposit ($14,400) for the purchase and installation of two Tesla Powerwalls, for which they promised imminent delivery.
The Powerwalls have never been delivered.
Their range of excuses for why they have never been delivered is sublime!
For the record, Good Faith Energy delivered and installed the two Tesla Powerwalls within 60 days. The product is available on the market.
According to their contract, WS is obligated to return the deposit within 7-10 days after termination of service.
It has been over 60 days.
After filing a complaint with the BBB, WS promised to return the funds between 30-60 days.
It has been over 60 days.
Wells Solar is the most unethical company I have ever dealt with.
Legal action is the only recourse now.