Whitakers Auto Body & Paint has been a family-owned establishment since 1989. We take great pride in our work and use the latest technology in hail damage repairs, estimates, vehicle painting, and collision repairs. Our experienced technicians can assess your car and restore it to its initial condition post-accident.
We are one of the few green body shops. We paint with PPG Envirobase Waterborne, a paint that is good for the environment and produces a superior finish. Quality and integrity: we have a reputation in Austin and Lakeway.
Our customers are always our priority at Whitakers. We offer free drop-off and pickup services for vehicles, and we can even organise car rental. Our opening hours are from 8:00 am to 5:00 pm, Monday through Friday. If you have a busy schedule, we can arrange a meeting for you on Saturday.
Community is important to us. Our families have resided in Austin/Lakeway for over 32 years.
Reviews Summary
Client feedback from Shane's shines a light on uniformly pleasant experiences and customer service excellence. Many noted the team's clear and constant communication that often went beyond their expectations. Some customers highlighted this aspect as well as their kind and useful assistance. Numerous clients also reported a fast might turn around, which was especially beneficial given the often distressing nature of needing bodywork and repairs. Emergency repairs were also recommended by most customers, which they might not have expected. This speaks well to the team's dependability and ability to serve the community, according to the customers who gave a shot to this service and were profoundly thankful. The price, deadline, and quality of the work were according to the relevant information the company they posted on their website. The substantial developments in the vehicle's appearance and the variety of repair services available, including subsequent procedures based on all the reviews, create an outstanding and reliable service set. As a result, many passengers in limbo after an unforeseen event would undoubtedly be swayed by these numerous spontaneous turns. Businesses that serve clients well acquire a significant amount of confidence, as can be seen from the many satisfied customers.
Frequently asked questions
5 questions
What do Whitakers Auto Body & Paint clients say about the work?
Clients frequently praise the team's excellent communication, punctuality, and high-quality repairs. Many mention the staff's attentiveness and the seamless handling of insurance claims, highlighting the overall positive experience and satisfaction with the results.
What services does Whitakers Auto Body & Paint offer?
Whitakers provides a range of services including Auto Body Repair (Fender Bender Repair, Bumper Replacement, Hood Replacement), Paint Services (Full Car Repaint, Touch-Up Paint, Powder Coating Wheels), Detailing Services (Interior Detailing, Exterior Detailing, Full Vehicle Detailing), Insurance Claim Assistance (Claim Filing Support, Estimate Writing, Parts Quality Management), and Rental Car Coordination (Rental Car Setup, Drop-off Assistance, Pick-up Coordination).
Does Whitakers Auto Body & Paint handle insurance claims, and how do they assist with that?
Yes, they offer insurance claim assistance, including claim filing support and estimate writing. Reviewers commend their ability to navigate complex insurance processes, ensuring quality parts are used for repairs.
Who owns Whitakers Auto Body & Paint and what is their experience?
Whitakers Auto Body & Paint has been a family-run business since 1989, showcasing their long-standing commitment to quality and customer service in the auto body repair industry.