Great customer serviceFair pricingHelpful staffQuick serviceKnowledgeable agentsPatient assistanceReminders for due datesOrganized officeClean environmentLow quotes
About this business
Since 1998, Amtex Auto Insurance has been delivering comprehensive and low-cost auto, renter, and Mexico insurance coverage. We have 70+ locations in Texas, with new sites opening all the time. Amtex Auto Insurance is who we are. We are imaginative and we lead the charge toward auto coverage innovation. Our company culture embodies all of this. We are passionate about delivering outstanding service to our clients. Fill out the form to request a quote or visit the website to see what kind of protection is available for your family. We guarantee that we will get you the coverage you require whenever you need it.
Reviews Summary
AMTEX Insurance has overwhelmingly positive feedback from its clients. Many customers mention Julue's (customer care agent), Alexis, Dina, and Vanessa. These four are recognized and praised for their customer service skills and helpfulness. One customer was impressed by Vanessa, saying that she went out of her way to assist her. Another praised Dina for her approachable and helpful attitude. One reviewer mentioned that Julie helped them set up an insurance plan in line with their strict budget and hectic schedule. Julie also sends friendly reminders before due dates to prevent any fines. Pricing was another point of satisfaction for most clients, who often found the coverage to be better than expected based on the cost. Clients say the prices are very affordable when compared with other services. The general term used in most feedback is excellent service and customer care. This implies that the company's agents are top-notch in terms of service and client satisfaction. The reviewers would recommend AMTEX to their friends and families. A lot of existing customers have no intention of changing their insurance provider, demonstrating their allegiance. The feedback paints a picture of a company that focuses on customer service and satisfaction to keep their clients thriving.
Frequently asked questions
7 questions
What do Amtex Auto Insurance clients say about the customer service?
Clients frequently praise the exceptional customer service at Amtex Auto Insurance, highlighting the helpfulness and friendliness of staff members like Eunice, Giselle, and Sofia. Many reviewers appreciate the team's patience and willingness to answer questions thoroughly.
Does Amtex Auto Insurance offer full coverage insurance for cars?
Yes, Amtex Auto Insurance provides full coverage insurance as part of their car insurance services, which also include liability insurance and temporary car insurance.
Can I get renter's insurance through Amtex Auto Insurance?
Yes, Amtex Auto Insurance offers renter's insurance as part of their home insurance services, along with homeowner's insurance and flood insurance.
Is Amtex Auto Insurance a good choice for first-time buyers, and what do customers highlight?
Amtex Auto Insurance is recommended for first-time buyers due to their knowledgeable staff who explain options clearly. Reviewers mention the team's ability to find suitable plans and provide reminders for due dates.
What types of specialty insurance does Amtex Auto Insurance provide?
Amtex Auto Insurance offers specialty insurance that includes motorcycle insurance, commercial vehicle insurance, and boat insurance.
How long has Amtex Auto Insurance been in business?
Amtex Auto Insurance has been serving customers for over twenty years, demonstrating a long-standing commitment to providing affordable insurance options.