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Review Keywords Analysis

US / TX / Dallas
O'Reilly Auto Parts photo
O'Reilly Auto Parts photo
O'Reilly Auto Parts photo
O'Reilly Auto Parts photo
O'Reilly Auto Parts photo

O'Reilly Auto Parts

Address: 5211 Lemmon Ave, Dallas, TX 75209, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Battery Services Battery Testing $10 - $20 Call to Book
Battery Replacement $100 - $200 Call to Book
Warranty Check Free Call to Book
Wiper and Bulb Installation Headlight Bulb Replacement $15 - $30 Call to Book
Rear Wiper Installation $10 - $25 Call to Book
Windshield Wiper Replacement $10 - $20 Call to Book
Tool Loan Services Free Tool Loan Free Call to Book
Tool Rentals $5 - $15 Call to Book
Specialized Tool Assistance $10 - $20 Call to Book

What people love

From reviews
Helpful staff Customer service Battery replacement Friendly service Knowledgeable staff Quality parts Fast service Loaned tools Refund process Stock availability

About this business

O'Reilly Auto Parts Store #2441 is located in San Diego, CA at 2750 Midway Drive. We have the parts, tools, and accessories to help complete your job. You may also take advantage of our services, including battery testing, bulb and wiper installation, check engine light testing, and blade & bulb installation. This O'Reilly location can resurface brake rotors or drums, and many stores will also lend special tools with a refundable deposit. Speak with a Parts professional if you have any questions. An O'Reilly Auto Parts location is convenient and close to you. Visit one of the greater than 5,000 of O'Reilly Auto Parts locations nationwide. O'reilly Auto Parts must be close by. Finish the job with the correct parts, and save money. Explore our coupons & promotions, rebates, and loyalty rewards to maximize savings on parts and tools. Shop with O'Reilly Auto Parts. Better parts, better prices, every day.

Reviews Summary

Every customer review praises O’Reilly Auto Parts customer service citing helpful, kind, and professional staff. Several of the customers note specific incidents, such as the one who had a battery replaced, he received a full refund then the staff member helped him select a ratchet set that would suit his needs and price. He also noted how the staff member even checked his old battery for warranty. This is evidence that staffs here go beyond their way to help their clients. Other customers noted that they were given tools to change the batteries on-site. Many reviewers also say that the staff is knowledgeable and go the extra mile to assist effectively. There were also location-specific commendations, such as Ines and Tony at different stores. Smaller services also impressed customers, such as the one with the faulty wiper assembly, the staff helped him replaced it with the newly purchased one. In summary, the positive atmosphere all over the reviews makes most clients repeatedly return.

Frequently asked questions

7 questions
What do O'Reilly Auto Parts clients say about the work?
Customers frequently praise the knowledgeable and friendly staff, highlighting specific employees like Eric and Mike for their helpfulness. Many appreciate the quick service and the assistance with installations, particularly for batteries and wipers, making it a reliable choice for automotive needs.
Does O'Reilly Auto Parts offer battery testing and replacement services?
Yes, they provide battery testing, battery replacement, and warranty checks for free. Customers have noted positive experiences with the battery services, particularly the thoroughness of the staff in checking warranties and assisting with replacements.
Can I get help with wiper and bulb installations at O'Reilly Auto Parts?
Absolutely! They offer headlight bulb replacement, rear wiper installation, and windshield wiper replacement. Many customers have expressed satisfaction with the staff's assistance in these installations, ensuring the job is done correctly.
Does O'Reilly Auto Parts provide tool loan services?
Yes, they offer free tool loans, tool rentals, and specialized tool assistance. Customers appreciate the convenience of having access to necessary tools, especially for DIY repairs.
What do customers say about the staff's knowledge and helpfulness?
Reviewers consistently mention the staff's expertise and willingness to assist. Many have noted that employees like Becca and Antonio go above and beyond to ensure customers find the right parts and tools for their needs.
Can I rent special tools from O'Reilly Auto Parts?
Yes, they offer tool rentals and special tool assistance for a refundable deposit. This service is appreciated by customers who need specific tools for their automotive projects.
Where is O'Reilly Auto Parts located?
5211 Lemmon Ave, Dallas, TX 75209, USA

Location & directions

Dallas, Texas
O'Reilly Auto Parts
Auto Parts Stores
Address
5211 Lemmon Ave, Dallas, TX 75209, USA
Hours
Open 7:30 AM - 10:00 PM
O'Reilly Auto Parts Reviews · 4.3 average
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