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  1. US
  2. TX
  3. Dallas
O'Reilly Auto Parts

O'Reilly Auto Parts

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Open 7:30 AM-10:00 PM now
5211 Lemmon Ave, Dallas, TX 75209, USA Get Directions
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4.3

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ABOUT   Services Excellence Summary

O'Reilly Auto Parts Store #2441 is located in San Diego, CA at 2750 Midway Drive. We have the parts, tools, and accessories to help complete your job. You may also take advantage of our services, including battery testing, bulb and wiper installation, check engine light testing, and blade & bulb installation. This O'Reilly location can resurface brake rotors or drums, and many stores will also lend special tools with a refundable deposit. Speak with a Parts professional if you have any questions. An O'Reilly Auto Parts location is convenient and close to you. Visit one of the greater than 5,000 of O'Reilly Auto Parts locations nationwide. O'reilly Auto Parts must be close by. Finish the job with the correct parts, and save money. Explore our coupons & promotions, rebates, and loyalty rewards to maximize savings on parts and tools. Shop with O'Reilly Auto Parts. Better parts, better prices, every day.

 

SUMMARY   Reviews Summary

Every customer review praises O’Reilly Auto Parts customer service citing helpful, kind, and professional staff. Several of the customers note specific incidents, such as the one who had a battery replaced, he received a full refund then the staff member helped him select a ratchet set that would suit his needs and price. He also noted how the staff member even checked his old battery for warranty. This is evidence that staffs here go beyond their way to help their clients. Other customers noted that they were given tools to change the batteries on-site. Many reviewers also say that the staff is knowledgeable and go the extra mile to assist effectively. There were also location-specific commendations, such as Ines and Tony at different stores. Smaller services also impressed customers, such as the one with the faulty wiper assembly, the staff helped him replaced it with the newly purchased one. In summary, the positive atmosphere all over the reviews makes most clients repeatedly return.

 

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Reputation Change over time

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Pros & Cons

PROS
very helpful (8)
helpful staff (4)
great customer s ... (2)
great service (2)
super helpful (2)
excellent servic ... (2)
helped me (1)
always polite (1)
great staff (1)
friendly staff (1)
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Cons
not helpful (1)
rude (1)
disrespectful (1)
horrible (1)
O'Reilly Auto Parts Reviews: 101. Average Rating: 4.3
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