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Review Keywords Analysis

US / TX / Dallas
Payne & Sons Paint & Body Shop photo
Payne & Sons Paint & Body Shop photo
Payne & Sons Paint & Body Shop photo
Payne & Sons Paint & Body Shop photo
Payne & Sons Paint & Body Shop photo

Payne & Sons Paint & Body Shop

Address: 12243 Shiloh Rd, Dallas, TX 75228, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Collision Repair Major Collision Repair $3000 - $8000 Call to Book
Minor Collision Repair $500 - $2000 Call to Book
Insurance Claim Processing $100 - $300 Call to Book
Windshield Repair Crack Repair $100 - $200 Call to Book
Full Windshield Replacement $250 - $500 Call to Book
Chips Repair $50 - $150 Call to Book
Paint Services Full Car Respray $1500 - $3000 Call to Book
Touch-up Paint $100 - $300 Call to Book
Bumper Paint Repair $200 - $600 Call to Book
Bodywork Services Dents Removal $100 - $500 Call to Book
Body Panel Replacement $200 - $1500 Call to Book
Frame Straightening $500 - $2000 Call to Book
Rental Car Services Short-Term Rental $30 - $100 per day Call to Book
Long-Term Rental $500 - $1500 per month Call to Book
Direct Insurance Billing $0 Call to Book

What people love

From reviews
Customer service Professional staff Quick repairs Insurance assistance Fair pricing High-quality repairs Frequent updates Transparent communication Family owned Attention to detail

About this business

Payne & Sons Paint & Body Shop- Family-Owned Since 1983 Payne & Sons Paint & Body Shop has been family-owned since launching in 1983. We perform car repairs to OEM standards utilizing approved parts and repair methods. Our facility has collected many OEM certifications, demonstrating our dedication to obtaining all the tools, training, and resources needed to properly repair any vehicle. Our collision repair experts handle all mechanical and recalibration needs, as well as body and frame work. Customer happiness and quality come first, and we ensure each client receives the highest level of repair possible. Hassle-Free Collision Repair Payne and Sons has a long history of removing the complexities of collision repair. Our customers' cars are returned to us looking as good or better than they were before we started the process. Our specialized crew is available to help you repair your vehicle and make you feel safer behind the wheel. We offer reliable auto body repair and painting services, and all our work is backed by our 100% customer satisfaction guarantee. We are sincere.

Reviews Summary

Payne and Sons reviews consistently describe outstanding customer service, with many customers pleased by the professionalism and communication from team members like Logan. Several clients note that the company liaised effectively with insurance companies, which significantly minimized their stress. Communication is particularly praised, particularly because the company is working amid the current challenges, according to some clients. The excellent finish and quality of work are other points of satisfaction for customers. The company is praised, and many customers say they will return, saying their car looked brand new. Service is fast and the prices are great. The company is family-owned and the employees are professional. All in all, Payne and Sons Collision Specialist receives high marks for service, communication, and results..

Frequently asked questions

7 questions
What do Payne & Sons Paint & Body Shop clients say about the work?
Clients frequently praise the impeccable quality of repairs and the professionalism of the staff, highlighting the team's excellent communication and customer service throughout the repair process. Many reviewers noted that their vehicles looked as good as new after the work was completed.
Does Payne & Sons Paint & Body Shop handle insurance claims, and how do customers feel about that process?
Yes, they handle insurance claim processing directly. Reviewers appreciate their efficiency and transparency in dealing with insurance companies, often mentioning how the team kept them informed throughout the process.
What services does Payne & Sons Paint & Body Shop offer?
They provide a range of services including Collision Repair (Major and Minor Collision Repair, Insurance Claim Processing), Windshield Repair (Crack Repair, Full Windshield Replacement, Chips Repair), Paint Services (Full Car Respray, Touch-up Paint, Bumper Paint Repair), Bodywork Services (Dents Removal, Body Panel Replacement, Frame Straightening), and Rental Car Services (Short-Term Rental, Long-Term Rental, Direct Insurance Billing).
What are the operating hours for Payne & Sons Paint & Body Shop?
Their hours are as follows: Monday: 7:00 AM - 5:30 PM, Tuesday: 7:00 AM - 5:30 PM, Wednesday: 7:00 AM - 5:30 PM, Thursday: 7:00 AM - 5:30 PM, Friday: 7:00 AM - 5:30 PM, Saturday: 9:00 AM - 12:00 PM, Sunday: Closed.
Can I get a rental car while my vehicle is being repaired at Payne & Sons?
Yes, they offer rental car services, including both short-term and long-term rentals, along with direct insurance billing to streamline the process for customers.
Who leads the team at Payne & Sons Paint & Body Shop, and what experience do they have?
Payne & Sons is a family-owned shop established in 1983, with a team dedicated to high-quality repairs and customer satisfaction, backed by numerous OEM certifications.
Where is Payne & Sons Paint & Body Shop located?
12243 Shiloh Rd, Dallas, TX 75228, USA

Location & directions

Dallas, Texas
Payne & Sons Paint & Body Shop
Auto Body Shops
Address
12243 Shiloh Rd, Dallas, TX 75228, USA
Hours
Closed Now
Payne & Sons Paint & Body Shop Reviews · 4.7 average
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