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  1. US
  2. TX
  3. Dallas
Sunrun Solar
Sunrun Solar
Sunrun Solar
Sunrun Solar

Sunrun Solar

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Open  7:00 AM - 9:00 PM now
2503 N Belt Line Rd, Grand Prairie, TX 75050, USA Get Directions
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ABOUT   Services Excellence Summary

Sunrun Solar, the leading home solar and battery storage company in the country, is a main energy service provider. Sunrun was established in 2007 and was the first company to present the home solar service plan, making clean energy accessible to all at an affordable cost. Sunrun's home battery system, Brightbox, supplies dependable, economical energy to families. It can control stored solar energy and transmit it to utilities and households. This helps us reduce our reliance on unclean energy and raise the electricity grid's worth. Our vision is a future where everyone has the power and knowledge they need. This marks the end of the past and the start of the future. In situations when the power grid is unavailable, we offer reliable power. We offer a rechargeable option when the power grid is turned off at night. It's cost-effective, making it a viable option for households. This career platform seeks to promote conversation, understanding, and support.

 

SUMMARY   Reviews Summary

Sunrun and its employee Mieke Graefe demonstrate a high level of professionalism and knowledge, with a real emphasis on customer service. The customers specifically mention Matt Graeff as a positive and professional employee, who was excellent at communicating and making the process of purchasing solar panels easy. One customer reviewed and said the solar prices are competitive, and the panels were installed in a timely and efficient manner. They also mentioned that their solar panels 'produced a great deal of energy and love that I can track my usage. Reviewers also praised the installation, as it was described as quick and efficient. One mentioned that the system generated more energy than it used, while others noted that the system has completely eliminated their electric bills. The customers appreciated the customer services, saying that the customer representative helped them throughout the process and responded to their queries. Most reviewers mentioned strong customer service, affordability, professionalism and efficiency. They also acknowledged the high level of communication and customer attentiveness from the parts and services. They also liked the fact that Sunrun was associated with Costco, which to them signified trust and dependability. Many customers expressed satisfaction with their decision and showed a strong inclination to refer the company to others who desire solar energy in their homes.

 

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Pros & Cons

PROS
recommend (10)
very helpful (5)
highly recommend ... (5)
very professiona ... (3)
helped me (3)
great job (2)
great customer s ... (2)
very friendly (2)
very happy (2)
great experience ... (2)
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Cons
horrible (3)
delayed (1)
unreasonable (1)
without my permi ... (1)
terrible (1)
terrible custome ... (1)
dishonest (1)
rude (1)
disappointed (1)
irresponsible (1)
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Sunrun Solar Reviews: 100. Average Rating: 4.1

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